Job Description

Top Atlanta National firm seeks a Billing and Collections Supervisor. The principal goals are to support the firm’s national billing and collections representatives on process and procedures, and support the firm’s attorneys on billing and collections issues. Responsibilities include:

  • Advise all firm billing, accounting and other staff, office managers and attorneys regarding billing procedures and policies, best practices, client guidelines, time entry, billing software, and problem solving on various issues
  • Review of billing progress for firm, including compiling reports from all offices and analysis of billing statistics
  • Review and analyze best practices, and, with approval of the Director, formulate and execute changes
  • Assist Ebilling Coordinator as needed, for ebilled clients, including granting user access, password maintenance, vendor site and ebilling Hub training and assist in adding, updating and verifying correct firm and timekeeper data on vendor sites
  • Group and individual training for all time and billing software users
  • Maintain and update billing training manual and related presentations, as required
  • Involvement with firm collections, direct collection calls, overdue account reviews and preparation and review of demand letters
  • Involvement with collection lawsuits filed against former clients, including assistance with initial loss prevention review, reports related to same and settlement negotiations
  • Assist attorneys and staff regarding best practices for collections
  • Ideal candidate will have:
  • Superior knowledge of law firm billing and collections issues and procedures
  • Strong technical skills, especially on time and billing software (Aderant preferred), MS Excel, and reporting software
  • Experience training groups and individuals
  • Demonstrated problem solving abilities
  • Knowledge of applicable laws and regulations as they relate to billing and collections

If interested and qualified, please apply now!


Atlanta GA
Date Posted