Lead Software Engineer (VOIP/Telephony)

Location: Remote (United States)
Employment Type: Full-Time
Department: Product & Engineering

Overview

A confidential, mission-driven technology company and client of Peskind Executive Search is seeking a Lead Software Engineer to help design, build, and scale modern software platforms supporting public safety and emergency response organizations across the United States.

This organization delivers responsible, data-driven and AI-enabled solutions to 911 Emergency Communications Centers, law enforcement agencies, and fire/EMS departments. Their platforms support training, quality assurance, performance evaluation, staffing optimization, and operational excellence—directly impacting first responders and the communities they serve.

This is a hands-on technical leadership role for an experienced engineer who enjoys architecting systems, writing production code, and mentoring teams in a fast-moving, mission-critical environment.

Note: This position is open exclusively to U.S. Citizens due to the sensitive nature of the data and regulatory compliance requirements.

Role & Responsibilities

Technical Leadership & Team Enablement

Lead and support a distributed engineering team through all phases of the Software Development Lifecycle (SDLC)
Facilitate agile ceremonies including standups, sprint planning, and retrospectives
Provide mentorship, technical guidance, and peer code reviews
Participate in hiring, onboarding, and performance coaching of engineering team members

Software Architecture & Design

Own and drive software design and system architecture for assigned initiatives
Produce clear architectural diagrams, documentation, and implementation plans
Ensure adherence to internal quality, security, and architectural standards
Apply best practices for both SaaS and on-premise software delivery models

Software Development

Contribute hands-on development across the full technology stack (frontend, backend, and database)
Develop and maintain high-quality, scalable, and secure code
Write and maintain automated tests including unit, integration, and functional tests (e.g., Selenium, Playwright)

Cross-Functional Collaboration

Partner closely with product, engineering, and customer-facing teams
Support technical problem-solving related to customer implementations and production systems

Required Qualifications

U.S. Citizenship required
Bachelor’s degree in Computer Science, Information Technology, or a related field
5+ years of experience as a software engineer in SaaS or technology-driven environments
2+ years of experience leading or mentoring software development teams
Strong expertise in .NET and/or Java (Spring Boot experience strongly preferred)
Experience with modern frontend frameworks such as React or Angular
Experience designing, building, and documenting public and private APIs
Experience with AWS and Infrastructure as Code
Strong experience with relational databases (MySQL, PostgreSQL, etc.)
Familiarity with alternative datastores (OpenSearch, Redshift, etc.) is a plus
Solid understanding of modern web architectures and distributed systems
Experience with VoIP / Telephony technologies including SIP, SDP, SIPREC, RTP
Experience handling and manipulating audio streams and codecs
Strong problem-solving skills and the ability to operate independently in a remote environment
Excellent communication and collaboration skills

Preferred Qualifications

Experience working in CJIS-compliant environments
Background in public safety, emergency communications, or adjacent industries
Familiarity with AI-enabled platforms and related security considerations

Why This Opportunity

This is a chance to join a growing, mission-focused technology organization whose products directly support first responders and emergency communications professionals nationwide. The company offers a collaborative, remote-first culture where technical leadership, ownership, and real-world impact are highly valued.

Lead Software Engineer (VoIP/Telephony)