Job Description
Lead Generator USA Campaign

Do you have what it takes to generate leads for potential clients, are you vibrant and energetic to build rapport. Do you have Fiber and are you able to work night shift from the comfort of your own home?
The purpose of this position is to generate leads for the sales advisors

Requirements:

6 to 12 months work experience in a Call centre environment preferable
Previous experience dealing with international clients would be an advantage
Previous Insurance experience would be an advantage
Minimum grade 12 qualification
MUST Have Fiber connection line - None Neg
Company provides the laptop
Quiet workspace - None Neg
Clear Criminal Record - None Neg
Clear Credit Record - None Neg
Clear Disciplinary Record - None Neg

Working Hours: 24-hour rotational shift, Mondays to Sunday 14:00 PM to 06:00 AM (American working hours)

Duties:

Take inbound calls or make outbound calls using inbuilt dialer to assist clients
Generator leads by soft selling of products to the client
Performs moderately complex transaction processing work
Identifies and resolves problems in a timely fashion following established guidelines
Incumbents have a good understanding of their specific product or functional area and are flexible in attitude
The successful candidate should have problem solving and analytic mindset, attention to detail and ability to work in a target driven environment is a must
Ensure that the calls are handled as per Desktop procedures
Ensure that the assigned targets in accordance with SLA and any internal standards are met
Ensure that the quality of the call handling is in compliance with predefined parameters as defined by
Process Excellence standards
Maintain and provide the relevant process reports in a timely manner
Ensure adherence to established attendance schedules

Salary:

R 6500 basic
Allowance for Fiber internet connection up to R600

Benefits:

Incentives/Comm and night shift allowance
Medical Aid contribution R764
Pension plan contribution 7% of your salary

Working Hours: 24-hour rotational shift, Mondays to Sunday 14:00 PM to 06:00 AM (American working hours)

Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201913 subject heading or email body.

Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position.

We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again.

Should you require any additional information give us a call on 021 012 5566.



Job Type
Full-Time Regular

Location
Cape Town Western Cape

Min Salary
0.00 ZAR

Max Salary
0.00 ZAR