Lao Language (Loatian) Customer Service Advisor

As the new world of work sets in, Surgo offers you an opportunity to work from home, for a company that respects your freedom of opinion; a team dynamic of empathy as well as support and ample growth within the organisation. Do you think you have what it takes? Become a SURGONIAN today and join our dynamic team

Our client has an exciting work from home opportunity for a Lao language (Laotian) individual

The company is one of the fastest growing start-ups worldwide, with millions of contently satisfied customers in over thirty countries! The organisation operates in Europe, Mexico and Africa. The widely established organisation is defining the future of transport!

The position does require you to work shifts

We are looking for an experienced Lao (Laotian) Customer Support Advisor to join the organisation in establishing and disrupting the future in a positive light

The role as Lao (Laotian) Speaking Customer Support Specialist:

• Maintaining a positive, empathetic and professional attitude toward customers
• Responding promptly to customer inquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer complaints
• Ensure customer satisfaction and provide professional customer support
• Scoping
• Troubleshooting
• Resolving customer queries via phone, chat and email

Requirements:

• Fluent in English and Lao language (Laotian) (spoken and written)
• National senior certificate
• 1 to 2 years of customer service experience

Working hours:

• Rotational shifts

Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201820 subject heading or email body.

Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its’ appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply.

Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za .