Knowledge Management IT Specialist

Title:	Knowledge Management IT Specialist
Category:	Information Technology
Type:	Full-Time
Location:	Pearl Harbor, HI
Salary Range:	$60,000 - $70,000; Depends on Experience (DOE) / Qualifications (DOQ)
Clearance:	Active SECRET

 

Job Purpose

The purpose of this job is to provide support services in the field of Knowledge Management (KM) and Information Technology (IT).

Duties and Responsibilities

Duties and responsibilities include, but are not limited to the following:

? Technical Solutions. Turns KM ideas into workable technical solutions by engineering appropriate knowledge sharing internet/intranet sites; rules based systems, portals, databases, etc. Requires expert knowledge of systems, architectures, technologies, standards, and protocol for KM while maintaining federal regulations for security compliance for these networks and systems.

 

? Content Management Support & Training. Serves as the HIP Content Manager. Provides HQ Staff with Content Management support to ensure that Directorates, Specials Staff sections, MOC Boards, Bureaus, Cells, Centers and Working Groups (B2C2WGs) assign Content Managers for their webpages and ensures that this information remains current and accurate; provides basic training to newly appointed Directorate Content Manager; and develops user friendly handouts and learning tools for Content Manager usage.

 

? TRIM Management & Support. Serves as the Total Records Information Management (TRIM) Dataset Manager. Responsible for implementing and administering TRIM for the AO; application of analytical processes to plan, design and implement new or improved application functions; customer support to include, trouble shooting, one-on-one user assistance and application user group training.

 

? Dataset Management & Support. Serves as the Department of the Navy (DoN) Tracker Dataset Manager, a Navy enterprise wide task tracking tool and conducts user assistance and application training.

 

? Asset Management. Manages, identifies and accounts for all Government-furnished equipment (GFE) provided in support of the KM Program. Provides an end-to-end asset inventory solution for all IT assets; provides an Asset Inventory and Management Plan, and Asset Management Stand Operating Procedures (SOP); implements and manages a quarterly physical asset inventory, and responsible for producing, reconciling, and maintaining the Equipment Custody Report and reporting all equipment

KM IT Specialist

 

related issues such as maintenance warranties Property Authority and Defense Reutilization Management Office (DRMO) to turn in unserviceable equipment and/or materials no longer required by the KM program.

? Staff Training. Provides regularly scheduled training opportunities for staff technological advancement in tools such as Microsoft Office Suite, SharePoint, PowerPoint, TRIM, Headquarters Information Portal (HIP), DoN Tracker, Collaboration at Sea (CAS), and other IT tools and applications as needed.

 

Qualifications

Minimum Education & Experience:

? Bachelor's degree in Computer Science, Business IM/IT or directly related fields and five (5) years of relevant experience; OR

? Master’s degree and two (2) years of relevant experience; OR

? Eight (8) years of relevant professional experience in Computer Science or related fields. Relevant experience includes technical analysis, task planning and management, data integration, dashboard design, dashboard creation, and dashboard displays in MS suites such as Word, PowerPoint, Excel, Access, One Note, and SharePoint 2013.

? Must have a minimum of five (5) years’ experience working with data collection and information sharing programs.

 

Minimum Certifications:

? Valid Information Assurance Technician Level 2 (IAT-2)

? Valid CompTIA Security+

? Eligibility for elevated Cyber Security Workflow credentials

 

Skills, Knowledge, & Abilities:

Technical

? Microsoft Office Suite

o Mastery in using Microsoft Office Suite applications and tools (Word, PowerPoint, Excel, Access, One Note, and SharePoint 2013) in preparing integrated reports, presentations and briefing slide desk for dashboard view.

 

? Microsoft SharePoint 2013

o Must be proficient in SharePoint 2013 central administration, development and capable of training non-IT users how to use these applications.

o Must be proficient in SharePoint Design 2013.

o Must be able to develop and write SharePoint Governance and other governance plans as needed.

 

? Must be proficient with web pages and be able to identify and resolve technical issues or inadequacies of web design/development and processes through debugging, research and investigation.

KM IT Specialist

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? Must possess the ability to share information through networking using the latest collaboration tools such as blogging and social media services.

 

? Must have expertise in Content Types, Taxonomy, SharePoint Search, Life Cycle methodologies and Info Management policies.

 

? Must understand network/systems design skills to include server virtualization, network security design and Microsoft Systems designs.

 

? Must have a comprehensive knowledge of Navy and DoD regulations and protocols for information dissemination.

 

? Must understand applicable Privacy, Security and DoD Information Assurance directives that apply to information systems.

 

General

? Must be proficient in office management.

 

? Must possess strong communication, presentation and customer service skills; shows tact, effective listening skills and able to follow through on projects in a timely manner.

 

? Must be detail oriented and well-organized; able to understand information systems and ensure accuracy of work.

 

The company 8(a) technology services company headquartered in Honolulu, The company specializes in providing support services to several organizations and government agencies in the areas of information technology (IT) and network management; software development, web and other content management; document management, business process improvement; and content digitization; program management; and administrative and professional support services. 013) in preparing integrated reports, presentations and briefing slide desk for dashboard view.

KM Operational Specialist