Position Id
34538-1
Location
Toronto ON
Job Type
Contract Full-Time
LOB: Canadian Personal Banking
DURATION: 24 months (potential for conversion to FTE)
LOCATION: Toronto - Remote during Covid


GROUP/PROJECT INFO:

Responsible for leading the project management, development, and execution of enterprise level initiatives that contribute towards the increase and growth of priority customer segments and overarching retail banking strategy.

RESPONSIBILITIES:
• Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Manages business partners (internal and external) to evoke change and drive action
• Collaborates cross-functionally with business partners to develop roadmap and track progress of key project milestones
• Develops decks and comprehensive business cases to move the business forward
• Partners with Customer Analytics, Marketing, Customer Care and Sales teams to analyze business and marketing data to identify opportunities for driving conversion, product adoption, retention, and cross-sell
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
• Articulates program strategy and communicates results to key stakeholders

TOP SKILLS:
5+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience.
• Superior influence skills and understanding of how to navigate a matrix organization
• Demonstrated leadership qualities and ability to lead diverse and cross functional groups
• Strong presentation skills and technical skills using excel and PowerPoint applications
• Highly organized, self-motivated, and able to prioritize on the fly
• Ability to effectively translate analytics into clear insights and actionable recommendations
• Ability to actively engage others to achieve positive business outcomes

NICE TO HAVE:
• Previous experience in financial services
• Previous consulting experience

SOFT SKILLS:
• A Strong team player, with proven interpersonal, relationship management, and negotiation skills
• Ability to influence, collaborate, and communicate across all levels and across lines of business as well as external vendors
• In-depth/Expert verbal & written communication skills
• In-depth/Expert Analytical and problem solving skills.
• Ability to manage ambiguity.
• Ability to prioritize and manage multiple assignments simultaneously

EDUCATION/CERTIFICATIONS:
• Bachelors Degree in Business or a related field of study (MBA preferred)

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