Intern - IT

Summer Intern, Infrastructure and Operations


Provide an opportunity for the intern to experience a well-rounded view of IT infrastructure and operations. Under immediate direction the tasks assigned will include working on various special projects with the Help Desk, and Engineering teams.

Required Qualifications

  • Current college student or recent graduate with major in a Computer Science discipline from an accredited university
  • Ability to use Microsoft Office Suite
  • Solid academic record
  • Responsible and willing to be accountable for duties and assignments
  • Entry level knowledge of current operating systems (Windows and Mac OS), and network infrastructure
  • Strong work ethic
  • Good communication and interpersonal skills
  • Ability to carefully follow established procedures

Help Desk Projects and Goals

  • Understand Help Desk Operations
  • ITIL Overview
  • IT Service Management System – ServiceNow
  • Support and Restore
  • Desktop Engineering Process

Engineering Projects and Goals

  • VMWare Infrastructure
  • Active Directory Infrastructure
  • Basic Network Troubleshooting

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