Job Title: Insurance Program Manager

Job Description:

The Program Manager will oversee our clients' development, implementation, and management of a comprehensive Property and Casualty (P&C) insurance data warehouse and analytics software package. This role requires a strategic thinker with a strong insurance data management, analytics, and project leadership background. The Program Manager will collaborate with cross-functional teams to ensure that data solutions meet business needs, enhance decision-making, and provide insights that drive operational improvements. The Program Manager must be an expert in project management, risk & issue management, change management, development team leadership, and communication both internally within our organization and with the client.

Summary of Duties & Responsibilities:

  • Lead the planning, execution, and delivery of our data and analytics software projects, ensuring they meet time, budget, and quality standards.
  • Collaborate with stakeholders, including underwriters, actuaries, and IT teams, to gather requirements and define project scope and objectives.
  • Manage project resources, including team members and external vendors, to ensure effective project execution and timely delivery.
  • Develop and maintain project documentation, including project plans, status reports, and risk assessments.
  • Monitor and mitigate project risks and issues, facilitating resolution and maintaining project momentum.
  • Oversee the design and implementation of data models, ETL processes, and analytics solutions to support business intelligence and reporting needs.
  • Ensure data quality, governance, and compliance with regulatory requirements.
  • Provide training and support to end-users to drive adoption of analytics tools and methodologies.
  • Continuously analyze project performance and implement improvements to enhance efficiency and effectiveness.
  • Stay current with industry trends and best practices in data warehousing, analytics, and P&C insurance.

Minimum Qualifications/Experience/Attributes:

  • Must have 3 Years P&C Insurance domain experience.
  • Must have 3 years of data warehouse implementation experience.
  • 5+ years of experience in program or project management, preferably in a data management or analytics environment, with a strong focus on P&C insurance.
  • Proven experience managing large-scale data warehouse and analytics projects.
  • Basic understanding of P&C insurance products, processes, and data requirements.
  • Excellent communication, interpersonal, and time management skills, with the ability to collaborate with diverse teams and communicate complex concepts to non-technical stakeholders.
  • Strong analytical problem-solving skills and attention to detail.
  • Project Management Professional (PMP) certification or equivalent is a plus.
  • Demonstrated ability to liaise closely with business and IT leadership to establish, defend, and persuade implementing recommended solutions.
  • Ability to work independently with minimal direction and the ability to deal with a dynamic environment.