Employee Type
Full-Time Regular
Plymouth MI

Job Description

General Position Summary

This position provides support on new machine sales project coordination. In addition, this position handles marketing activities.

Essential Job Functions

Inside Sales/Project Assistance/Sales Support

  • Receives RFQ and prepares quotes. Obtains/prepares necessary information such as supplier web portals.
  • Enters information into order review sheet. Updates information time to time.
  • Processes new purchase order by updating RFQ log. Uploads information to server and creates new machine sales project folder.
  • Organizes and leads order review meetings for new machine orders. Follows up with target dates for completion of activities.
  • Generates project schedules/timelines and send to customers.
  • Communicates with Koyo Japan for the timing of invoices, approval of drawing, and production schedules, etc.
  • Oversees machinery shipment logistics to ensure the shipments arrives in timely manner.
  • Organizes monthly sales meeting and develops meeting minutes.
  • Maintains brochure inventory.
  • Assists sales employees with updates, changes, passwords.
  • Researches/sends/receives customer registration forms.
  • Create invoice for New Machine Orders, Rebuilt Machine Orders and Service Orders.


  • Performs email campaign of company products.
  • Coordinates tradeshows.
  • Coordinates advertisements.
  • Handles online and social media marketing activities including SEO.
  • Performs necessary marketing researches.


  • Updates weekly office schedule. Email to KMU and KMI office.
  • Seeks constant improvement, more efficient and less expensive ways and means in work processes.
  • Performs special projects and other miscellaneous duties as assigned by manager and other senior management.
  • Maintains high ethical standards in the work place.
  • Reports all irregular issues and problems to management and works to resolve those issues.
  • Maintains good communication with other staff & outside contacts.
  • Complies with all company policies and procedures.
  • Responsible for maintaining a clean and safe working area.

Job Dimensions (skills, abilities & personal traits)

Accuracy, Attention to Detail, Communication-reading/writing/speaking, Confidentiality, Dependability/Reliability, Flexibility/Adaptability, Marketing, Marketing Communication, Multi-tasking, Order Processing, Planning & Organizing, Project Management, Team Participation, Time Management.


  • Between three to five years of previous experience in a similar position.


  • General office equipment including phones, fax, copier, scanner, postage machine, phone system, personal computer, etc.
  • Software includes the use of Windows operating system / MS Office applications.
  • File Maker
  • Salesforce


  • Work Environment – Work is performed in a office environment with quiet noise level.
  • Lifting – Must be able to occasionally lift and/or move more than 10 pounds.
  • Eyesight/Vision – Requires vision abilities such as close vision, peripheral vision, depth perception, and the ability to adjust focus. Able to read and analyze data in hard copy and on a computer screen; ability to measure or identify using eyesight
  • Physical - Employee is required to frequently sit, stand, walk, use hands and fingers and reach with hands and arms. Occasional lifting, bending, and carrying are required as well.
  • Travel – No overnight travel is required.