Inside Sales Engineer (HVAC)

Job Title
Inside Sales Engineer (HVAC)

Location
West Columbia SC

Min Salary
$50,000.00

Min Years Experience
2

Responsibilities:

This consultant provides basic technical troubleshooting assistance to dealers, contractors and field sales personnel to resolve system issues.

Duties include, but are not limited to:

  • Provide basic troubleshooting and installation assistance of HVAC/R equipment.
  • Diagnose issues with refrigeration circuits, components and controls to guide callers to the appropriate resolution.
  • Provide technical documentation to contractors, engineers and other personnel.
  • Guide callers to the appropriate field personnel if first-hand attention is required.
  • Document call information into the call-tracking database in the event additional follow-up is required.

Qualifications:

  • High school diploma or equivalent experience required.
  • Entry level technical consulting role, but typically requires at least 5 years of experience in the installation and service of HVAC/R equipment.
  • Strong knowledge and experience in the installation and service of HVAC/R equipment.
  • Good verbal and written communication skills, customer service skills, analytical ability, and troubleshooting skills.
  • Ability to handle and prioritize multiple technical requests.
  • Proficient in Microsoft Office Suite.
  • Experience with SAP preferred.


Click here to apply online