Details

Employee Type
Full-Time Regular
Location
Rochester Hills MI

Job Description

Job Title: Coordinator

PURPOSE AND DESCRIPTION:
Assist with the coordination of sales and execution administrative responsibilities for cRc.
ESSENTIAL FUNCTIONS:

 Focal point for cRc Sales leads which includes assigning and distributing leads within cRc Sales
group
 Assign and maintain cRc RFQ log
 Follow up on cRc sales opportunities and maintain status in RFQ database
 Be focal communication point for customers, sales, cRc and/or responsible representative
 cRc Marketing lead – newsletters, special announcements, maintaining cRc datasheets and marketing
tools
 Tracking of Customer Satisfaction Initiatives
 Maintaining and tracking of cRc Corporate Pricing Agreements
 Maintaining and tracking of Servicing ASI yearly performance
 Responsible for some direct customer sales follow up
 Assist with cRc Sales forecast
 Generate monthly bookings and revenue reports
 Administrate OTS for cRc
 Reliable, consistent attendance required
OTHER FUNCTIONS:
 Miscellaneous sales activity coordination
 Perform, as needed, analysis of current procedures
 Training lead as needed
 Other duties as required.

MINIMUM REQUIREMENTS:
1. SKILLS/KNOWLEDGE

 Either through education and/or work experience, have developed and demonstrated an ability
to identify and define problems or needs, define plans to address those problems or needs, and
successfully manage the execution of the developed plan.
 Well developed communication skills
 Must possess self-starter skills
 Efficient in using computerized business systems
 Experience in BaaN
 Strong customer communication skills
2. EXPERIENCE/EDUCATION
 Associate degree in Business or technical discipline, BA/BS preferred, or equivalent relevant
experience.
 Minimum three years customer service experience required.
3. PHYSICAL EFFORT AND DEXTERITY
 Position involves desk work 75% of the time.
4. VISUAL ACUITY, HEARING, SPEAKING
 Good visual acuity, hearing and speaking is required.
5. ENVIRONMENT AND SCHEDULING
 Willing to support tradeshows and customer meetings as required
 Willing to work occasional overtime when required to meet special deadlines in response to
customer requirements.