Inside Sales Assistant

Job Responsibilities and Duties

• Order Processing Duties:
• Receiving and processing customer orders, ensuring accuracy and timeliness.
• Communicate with customers regarding order information, prices, shipping dates, delays, and issues.
• Communicate and coordinate with our production team for order fulfillment to complete orders.
• Workorder creation, Invoicing & Follow-ups Management including some customer specific requirements.
• Additional administrative support as needed
• Shipment Duties:
• Shipment Documents Management including verifying shipping documents such as BOLs.
• As needed, arrange Trucks for pickup & deliveries; get quotations from our designated brokers.

Other Requirements

• Basic level English required– read/write/speak/listen
• Basic level Japanese preferred– read/write/speak/listen
• Maintains a positive attitude
• Ability to work independently and as a team
• Ability to adapt to frequent changes in assignments and workload
• High school diploma or equivalent required