Implementation Manager and Trainer

Education/Training/Experience:

• 7+ years of experience in a directly related position.
• Bachelor’s Degree preferred, or an equivalent combination of education and experience.
• Hospitality experience preferred.
• Experience with Time and Attendance software required, and Labor standards preferred.
• Knowledge of computer operating systems.
• Knowledge of computer software.
• Skill in providing an exceptional customer experience.
• Skill in verbal and written communication to analyze, interpret and address customer needs.
• Ability to work in a time critical environment and possess a sense of urgency.
• Ability to be flexible and quickly adapt to changing business needs and processes.
• Ability to always employ professionalism.
• Prior experience managing others.
• May be required to work unconventional hours or shifts, weekends, holidays.
• Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database, and presentation software (MSWord, Excel, PowerPoint). Experience using MS Outlook. Specific certifications and training added to the global experience of this profession are welcomed and desired.