Duties & Responsibilities

We represent a leader in the manufacturing of metal insulated panels in the U.S. In this lean manufacturing environment, hard work is rewarded with above average compensation and benefits. Our client believes that teamwork and safety are critical to their work environment. This company is looking for people who desire to build a long-term career. The company has never had a layoff in their 50-plus year history and advancement opportunities are abundant for solid performers.

We are searching for an IT Support Technician to join our client's growing team.

Application Instructions: Use the online application, or email your resume to Derek Collins at derek@zsgtalent.com

As the IT Support Technician you will be responsible for:

  • Monitor helpdesk ticketing system and resolution of division's helpdesk support requests
  • Desktop and notebook support involving repairs, imaging, and configuration
  • Installing, maintaining, and coordinating support or repairs of division hardware. Including the ordering of supplies for these devices
  • Experience with printer and copier support: troubleshooting, setup, and maintenance
  • Office VOIP phone system setup, configuration, and troubleshooting
  • Setup and configuration for all mobile devices
  • A/V setup, maintenance, and troubleshooting
  • Manage internal and 3rd party software licensing counts and updates
  • Utilize SCCM for software deployments and updates
  • Create and verify nightly backups of data on a weekly basis, maintain disaster recovery plan, and test restore process on a quarterly basis
  • Support IT operations onsite

Qualifications for the position include:

  • High School diploma or GED
  • 2+ years of experience working in an IT networked environment with specific knowledge of Microsoft Windows, PC hardware support, and basic IT networking concepts

  • Cisco or Microsoft Professional Certifications
  • Experience with Virtual Server management and configuration
  • Customer Support or Helpdesk experience
  • Manufacturing-related IT experience, with a preference for process-related industries

Las Vegas
Job Type
Full-Time Regular
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