IT Architect


We are looking for an IT Architect who is solutions-oriented to serve a key role in determining strategic application roadmaps and executing company-wide initiatives to their successful completion. The IT Architect will work as a member of the Global IT Architecture and Collaboration Applications team and closely with Regional IT Infrastructure Operations, IT Compliance and IT Business Solutions teams to drive efficiencies across the enterprise by reducing complex processes and repetitive tasks, minimizing security risks, standardizing applications and processes, and improving the performance and resiliency of critical business services.

General Responsibilities:

  • Builds and supports the long-term strategic road map for all IT software and systems architecture which includes the development and ongoing maturity of software development, web, mobile and cloud technologies, data analytics and business intelligence
  • Aligns IT strategy and planning with business goals and objectives
  • Partners with business and technology subject-matter experts to elicit and translate business requirements into technological solutions
  • Leads the design and modeling of tactical architectures for delivery, development, and support of projects
  • Implement enterprise technology technologies and related services including Microsoft Enterprise Infrastructure, Virtualization, Networking, Data centers and Cloud services
  • Liaise with Business Solutions and IT Compliance teams to implement high performance, secure, and resilient technologies
  • Complete projects to budget, timelines, quality standards and communicate risks and progress to business stakeholders
  • Provide direct IT support as directed by IT Management
  • Design, document and diagram technology architecture
  • Train and mentor peers to administer implemented technologies effectively
  • Participate in IT compliance-related activities (SOX, ITAR, DFARS)
  • Champion efforts to standardize processes, technologies, and adopt IT best practices
  • Adhere to established IT policies and standard operating procedures
  • Collaborate with and direct the activities of 3rd party technical resources
  • Author and/or participate in the development of Standard Operating Procedures for key tasks
  • Analyze information and evaluate results to recommend the best solution
  • Perform other duties as assigned


Knowledge Skills & Abilities

  • Strong leadership and negotiation skills with business and technical groups
  • Senior level experience deploying and managing enterprise technologies including the following:
    • Email: Microsoft Exchange On-Premise Hybrid Environments, Office 365, and Active Directory
    • Identity and Access Management Systems: Azure Active Directory or Okta
    • Cloud infrastructure as a service: Azure or AWS
  • Successful work history with cross-functional groups to accomplish large IT projects
  • Experience in a multi-site global enterprise with greater than 1000 managed users
  • Superior systems troubleshooting skills
  • Passion for maintaining broad technical and solutions knowledge in software, infrastructure, security and architecture areas
  • Familiarity with Cyber Security Frameworks and Defense Concepts: SANS, NIST; Perimeter, Endpoint, Data, End-user protection
Charlotte, NC
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