Human Resources Associate | Level 1

Location
New York City, NY

Job Type
Contract Full-Time

Pay Rate
$25.93

Human Resources Associate Level 1

Duration: 12 Months

Pay Rate: $25.93

Work Location: 1585 Broadway, New York, New York 10036

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Fast paced environment

Person will be assisting with Anniversary awards, different projects, responding to escalations / inquiries.

HR Solutions

HR Solutions provides operational support across all areas of HR. This function plays a lead role in driving thoughtful process and solutions that drive efficiency, reduce the cost of operations and mitigate operational risk globally. In addition the function offers a broad range of administrative services to our internal HR partners.

The HR Solutions Coordinator will report into the HR Solutions Advisors/Vendor Management Team, this role will also include project coordination and support to the HR Solutions Advisor Team.

Responsibilities include the following:

  • Responding to escalations / inquiries and delivering high quality support to teams across HR.
  • Ensuring that service delivery standards are consistently met or exceeded by the team, both onsite and offshore.
  • Oversee Employment Verifications for current and termed employees with the offshore team and external vendor.
  • Manage the global service award program and liaise with the external vendor.
  • Educate HR on process, systems functionality and data entry.
  • Reinforcing the HR Operating model transformation through day to day interactions with HR generalists.
  • Identification of process issues: Ability to identify process issues through day to day transactional work and/or audits and engage appropriate stakeholders to determine resolution.
  • Assisting with the successful transition of processes and process ownership to the offshore team
  • Ensuring that best-practice processes are proactively designed, implemented and documented through job aids and training
  • Partner, as needed, with other areas of HR – payroll, exec comp, talent, diversity, recruiting, onboarding, etc.
  • Evaluate how information is communicated and devise ways to optimize our approach
  • Draft and edit communications, ensuring that complex information is presented in a clear, compelling way
  • Ad hoc support across HR Solution Advisor team, and to the HR Solutions Global Ops Officer

Qualifications:

  • Bachelor's degree required
  • Excellent organizational and time management skills
  • Attention to detail, perseverance, customer-first attitude and flexibility a must
  • Ability to build trusting relationships and interact/negotiate
  • The ability to balance multiple priorities in a fast-changing environment.
  • Must be a team player who enjoys high volume, fast paced and dynamic environment.
  • Strong verbal, written communication and organizational skills.
  • Strong Microsoft Office in Excel, Access, Power Point, Project, etc.
  • Strong analytical skills
  • Strong attention to detail and organizational skills a must
  • Good understanding of Workday, Business Objects, HR Reporting and data analysis a plus
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