Task 1: Develop, maintain, and update training schedules based on instructor availability, training requirements, and facility resources.

Task 2: Adjust schedules as needed due to changes in personnel, resource availability, or training priorities.

Task 3: Ensure that all training activities comply with organizational policies and timelines.

Task 4: Coordinate and align training activities and facility use with external agencies to ensure full compliance with Canadian Forces Leadership and Recruit School (CFLRS) schedules and training standards.

Task 5: Maintain accurate records of past and upcoming training events for reporting and auditing purposes.

Task 6: Collaborate with training coordinators and administrative staff to align schedules with operational demands.

Task 7: Analyze training schedules and resource deployment to detect inefficiencies, conflicts, and areas for improvement in support of optimized delivery aligned with organizational and CFLRS standards.

Item

Mandatory Criteria

Resource Instructions

M1

Language Capacity

The Offeror must certify, in the space provided below, that the proposed resources can communicate in both English or French, orally and in writing, without any assistance, with minimal error.

The Offeror must confirm proposed resources language proficiency in the space provided below using the following format:

Name of Employer:

Position Title:

Period of Employment:

Language work was conducted in:

Employer Representative Contact Information:

Please indicate which bullets in your resume apply to this requirement by placing (M1) beside the bullet.

Please provide full reference information for 1 contact who can confirm the details contained in your resume. Contacts must be in a lead or management position and must clearly correspond with projects in your resume –

Client Contact Name:

Client Contact Email:

M2

Security

All security requirements as outlined in the Security Requirements Checklist (SRCL) shall be met at the time of Contract award.

The Offeror must detail the proposed resources’ security clearance below using the following format:

Security Level:

File Number:

Expiry Date:

Please complete the security table above in full

Please ensure that you meet the security requirements at the time of contract award

Please include your security level, file number, expiry date, name as it appears on the security application form, and date of birth

M3

Experience

The Offeror’s proposed resources must each have at least twelve (12) months’ experience providing client service support within the last five (5) years.

The Offeror must itemize each proposed resources months of experience in the space provided below using the following format:

Name of Employer:

Position Title:

Period of Employment:

Total Months:

Description of Client Service Support activities performed:

Employer Representative Contact Information:

The Offeror’s proposal must include a complete curriculum vitae (CV) for the proposed resource in support of this criterion; However, only the response detailed in the space provided will be evaluated for the purposes of contract award.

Please indicate which bullets in your resume apply to this requirement by placing (M3) beside the bullet.

Please provide full reference information for contacts from each cited project who can confirm the details contained in your resume. Contacts must be in a lead or management position and must clearly correspond with projects in your resume – from projects completed since June 2021

Client Reference 1

Client:

Project # in Resume:

Client Contact Name:

Client Contact Title:

Client Contact Telephone:

Client Contact Email:

M4

Experience

The Offeror’s proposed resources must each have at least six (6) months of practical experience with Microsoft Word, Excel, and Outlook within the last two (2) years.

The Offeror must itemize each proposed resources months of experience in the space provided below using the following format:

Name of Employer:

Position Title:

Period of Employment:

Total Months:

Description of Client Service Support activities performed:

Employer Representative Contact Information:

OR

The Offeror’s proposed resources must each have at least one (1) year of post-secondary education.

The Offeror’s proposal must include a complete curriculum vitae (CV) for the proposed resource in support of this criterion; However, only the response detailed in the space provided will be evaluated for the purposes of contract award.

Please indicate which bullets in your resume apply to this requirement by placing (M4) beside the bullet.

Please indicate in your resume your degree/diploma as well as all relevant certifications – note: it is mandatory that this be included in the bid submission

Please provide full reference information for contacts from each cited project who can confirm the details contained in your resume. Contacts must be in a lead or management position and must clearly correspond with projects