Job Description


Our client has been a leader in dental managed care services since 1996. Our extensive experience in dental risk management combined with cutting edge technology offers a world class service relevant to the South African market. Our client currently provides dental managed care services to 9 medical scheme clients.


An opportunity exists at our client for a Human Capital Consultant. The incumbent will report directly to the Human Resources Manager.

The Human Capital Consultant will engage, build, and maintain robust partnerships with internal and external stakeholders. The incumbent will be responsible for providing support to the business and ensure that all Human Capital activities are effectively executed across the value chain. This role will be based at our Head Office in Century City, Cape Town with hybrid work model flexibility.

Key responsibilities may include but are not limited to

Human Capital Consultation:
  • Provides day to day support to business on all Human Capital matters
  • Manage recruitment lifecycle for allocated vacancies, including all administration
  • Contact liaison with recruitment subcontractors
Employee relations:
  • To provide day-to-day advisory services to the business on employment-related issues and employment law with a blend of pragmatism and best HR practice
  • To proactively engage with Line Managers to ensure consistency and correct application to company policies and guidelines
  • To provide first line advice on potential changes in terms and conditions, employment benefits, organizational restructuring etc.
  • To provide HR support and advice pertaining to grievance and disciplinary measures and provide HR support during investigatory meetings and disciplinary hearings
  • Guide Line Managers on the implementation of effective poor performance and ill health incapacity processes within area of responsibility, with on-going monitoring of the process to ensure that all related activities are conducted within the allocated timeframes
  • Attendance at Disciplinary Enquiries as and when required (DE)
HR governance and compliance:
  • Ensure that all company processes and procedures are complied with to ensure quality standards and governance requirements are met
  • Highlight and minimize risks and report any discrimination in the workplace
  • Ensure the companys employment equity targets is adhered to in relation to recruitment, employment and promotions
HR administration:
  • Assist the business with on - boarding and off-boarding processes
  • Drafting of disciplinary documentation ensuring adherence to applicable processes with oversight from the HR Manager
  • Provide the relevant and appropriate administrative and operational support in line with the business and groups processes
  • Prepare accurate and timely HR reports as requested by the HR Manager
  • Co-ordination and preparation of induction programmes
  • Administration of the payroll and employee benefits component of the business
  • Escalate payroll and/or any statutory related queries to the shared services team
  • Capture employee relations and/or other employee data on relevant trackers
  • General administration
Employee wellness:
  • Assist in driving people wellness initiatives throughout the business
  • Identify employees at risk and proactively encourage informal referrals and assist Management with the process of formal referrals.
  • Identify risk areas to be addressed through wellness initiatives
Organizational development:
  • Support the HR Manager with the implementation of change management interventions and processes
  • Participate in projects as identified in line with the human capital strategy
  • Critical Skills/ Competencies
  • Highly numerate
  • Solutions driven
  • Excellent Problem solving and Accuracy skills
  • Strong analytical skills
  • Meticulous attention to detail
  • Self-starter, motivated, takes initiative and can work independently
  • Excellent communicator with all levels in an organisation (verbal and written)
  • Confident in operating in a dynamic environment
  • Flexibility and agility
  • Resilient mind-set
  • Ability to adapt to different situations as they arise (adaptive thinking)
  • Ability to operate in a team environment
  • Ability to prioritise deliverable and work load accordingly (good organisational skills)
  • Ability to logically work with volumes of data
  • Proven experience as an HR Consultant (generalist capacity)
  • A demonstrated track record of delivering excellent results in a fast-paced, high pressurised environment
  • Experience in healthcare and/or managed care industry is desirable
Education and role requirements
  • Matric
  • Diploma or Degree in HR Management is a prerequisite
  • Proven proficiency in MS Office packages
  • Own reliable transport to qualify for hybrid work
Salary: Between R28000 and R30000 CTC per month

A hybrid work model will be applicable. 2 days in office for now and 3 days wfh. This may change to 3 days. Own reliable transport is a prerequisite.

Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202677 subject heading or email body.

Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its’ appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.

Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email


Employee Type
Full-Time Regular
Cape Town Western Cape
Min Salary
0.00 ZAR
Max Salary
0.00 ZAR