Client Summary:

• Provides an AI-powered communications platform designed to automate workflows and interactions across multiple channels.
• Supports safe, compliant automation for organizations in complex, regulated environments.
• Delivers virtual assistants that are easy to deploy, manage, and scale.
• Enables consistent communication across various touchpoints such as web, mobile, and contact centers.
• Aims to improve user experiences, streamline operations, and generate actionable insights that drive better outcomes.

Position Responsibilities:

• Build, hire, and develop a high-performing team of sales engineers supporting Sales and Partnerships organizations.
• Coach team members in value-based selling methodology, demonstrating excellence, and strategic scoping practices to achieve consistent results across varying experience levels.
• Implement foundational infrastructure in Salesforce to ensure proper tracking, pipeline management, and reporting across the SE function.
• Create standardized playbooks, frameworks, and methodologies for technical discovery, solution design, and scoping that enable team self-sufficiency.
• Establish quality standards for demonstrations that showcase production-ready AI capabilities and differentiate from competitors.
• Partner with VP of Sales, Revenue Operations, and Partnerships leadership to align SE strategy with revenue goals and optimize coverage models.
• Serve as the critical bridge between customer-facing teams and Product/Engineering organizations, ensuring pre-sales commitments reflect technical reality.
• Lead engagement on strategic, complex deals requiring senior technical leadership and provide competitive positioning guidance.

Experience & Skills:
Required Experience and Qualifications:

• 7+ years of experience in pre-sales, solution engineering, or a related technical role, including at least 2 years in a managerial or team lead position=
• Proven track record of building scalable processes, frameworks, and operational infrastructure.
• Strong coaching and development skills with a focus on value-based selling methodologies.
• Ability to deliver demonstrations to both business and technology users/audiences.
• Deep understanding of APIs, integrations, telephony infrastructure, and enterprise SaaS architectures.
• Experience with Enterprise SaaS sales cycles.
• Experience in healthcare technology and/or ML/AI/NLU technologies strongly preferred.
• Ability to balance long-term strategy with short-term needs.

Compensation $200k-$250k, Unlimited PTO, Healthcare Plan (including vision and dental), 401K, long weekends every quarter, remote working model, $150 per month for mobile and internet expenses.