Head of Billings & Collections
Location
Centerville VA
Centerville VA
In Office Requirement
3 days a week
3 days a week
Position Id
EB-1666346922
EB-1666346922
Job Type
Full-Time Regular
Full-Time Regular
Our Client is seeking a dynamic Shared Services Leader to build scale and oversee the company's end-to-end transactional accounting functions, including revenue operations, billing, and collections. This role will drive process standardization, operational efficiency, and internal controls while delivering high-quality service to internal and external stakeholders.
Key Responsibilities
- Lead and manage shared services functions including revenue accounting support, billing, and collections
- Ensure accurate and timely invoicing, cash application, collections, customer management, and month end reconciliations
- Oversee month-end close activities related to AR and revenue
- Monitor key KPIs (DSO, billing accuracy, cash application timings, invoice cycle times, response to customers, write-off bad debt, number of credit notes, etc.) and drive performance improvements
- Design, standardize, and continuously improve end-to-end processes across order-to-cash
- Identify automation opportunities and lead system implementations or enhancements
- Build out best in class procedures and accounting policies that align with the business (revenue recognition standards, regulatory requirements, etc.)
- Build in internal controls and support audit activities
- Partner with technical accounting on revenue-related matters as needed
- Collaborate with FP&A, sales ops, and the rest of accounting to resolve issues and improve cross-functional workflows
- Act as a key escalation point for complex billing, collections, or customer issues
- Provide insights and reporting to senior leadership
- Build, develop, and mentor a high-performing shared services team
- Establish clear roles, responsibilities, and performance expectations
- Foster a service-oriented, accountable, and collaborative culture
Qualifications
- Bachelor’s degree in Accounting, Finance, or a related field (CPA preferred)
- 10+ years of progressive accounting experience, including leadership of shared services or transactional teams
- Strong knowledge of revenue processes, billing, and collections
- Experience with ERP systems and process automation / integration
- Proven track record of process improvement and transformation initiatives
- Excellent leadership, communication, and stakeholder management skills
- Experience in a scaling organization
- Data-driven mindset with strong analytical capabilities