Nature of the Job: The Human Resources Generalist is responsible for supporting Human Resources initiatives which involves recruiting, hiring, training and managing all caregivers, attending job fairs, and leading education classes.
Knowledge and Skills Required: The appointed HR Generalist for the agency must meet the following qualifications:
- Knowledge of community health care and related services to ensure compliance with the state.
- Strong interpersonal skills including good oral and written communication skills with the ability to work effectively with a wide range of constituencies in a diverse community.
- The ability to gather data, compile information and implement needed information, and to prepare reports to share with the team.
- Able to communicate with prospective caregivers and referral sources.
- Willingness to learn and adhere to agency policies on an on-going basis.
- Excellent time-management skills and the ability to effectively multi-task.
Knowledge and Skills Required:
- Human Resources experience on the healthcare continuum.
- Experience in recruiting.
- Self-starter who are energetic, upbeat, organized, passionate about our services and willing to do whatever it takes to get a job done.
- Posses excellent problem solving techniques and abilities
- Software experience with Work, Excel and other applications
- Recruit, interview, hire, and train qualified caregivers.
- Manage employment ads.
- Attend job fairs.
- Organize and present at local colleges and institutes.
- Maintain the necessary pre-employment and annual background checks on caregivers.
- Maintain documentation of the caregivers as required by the state and the agency, including expiration items.
- Respond to emergency situations as needed.
- Maintain confidentiality of agency, employee, and client matters.
- Support and/or present orientation to new caregivers.
- On call responsibilities.
- Process in-take calls.
- Manage caregiver compliments and complaints.
- Assist the Director of Business Operations in payroll processes.
- Record daily journals in client and caregiver files.
- Review daily journals.
- Perform caregiver satisfaction surveys.
- Review and approving all timesheets weekly.
- Attend weekly staff meetings.
- Write and post a monthly newsletter.
- Transition caregivers to new clients.
- Know the criteria specified for a caregiver, since the position may require filling in for the caregiver unders some circumstances.
- Support the Director of Business Operations in managing the caregivers annual training requirements.
- Support employee achievement, incentive and recognition programs.
- Submit documentation with required timeframe.
- Any other duty requested to maintain the operations of the business.
Experience and Training
- Minimum of two years of experience, including at least 1 year experience in a specific geriatric managed care.
- Preferred additional 1 year administrative or other work in office setting.
- Able to work an average of 40 hours per week
- Able to bend, climb, stoop, and stand an average of 5 hours per day
- Able to lift 20-30 pounds
- Able to use tools necessary for job
- Able to communicate effectively