Department: Human Resources
PURPOSE: To provide HR support for field staff and store management by continuing to improve, develop, and implement established Human Resources practices that align with company philosophy.
WORKING RELATIONSHIPS: Reports to the HR Director, with a strong working relationship with the Head of Stores for Gabriel Brothers/Rugged Wearhouse. Partnerships with Asset Protection, as well as the HR team in Total Rewards, Learning & Development, and Employee Relations.
« Provides answers and guidance to HR related questions to field staff and store personnel and directs them to the proper resource in HR (i.e., Total Rewards, Learning & Development, or Employee Relations)
« Implements company HR strategies, promotes team building, improve efficiency, provide leadership, and maintain a positive company image – must be a voice for issues that need to be address in the stores
« Aids in the development of plans, programs, and systems that promote effective recruitment, development, and retention of a highly effective and committed workforce
« Assists in the identification of training needs, HR related investigations, manage matters of conflict and discipline, and manage the HR audits for compliance
« Aids in succession planning and reviewing process
« Promotes companywide career paths and in partnership with management implements and follows up with succession planning initiatives of potential internal candidates
« Assists and follows up on the promotion and transfer processes, and movement for all salaried personnel in partnership with management
« Assists in the execution and follow up of performance appraisal process and coordinating the results with Total Rewards and the Executive Staff
« Implements corrective actions that have been investigated under the direction of and provided by Employee Relations
« Conducts exit interviews
« Ensures accurate record keeping of personnel files
ACTION ORIENTED: Enjoy working hard and enthusiastically take on new challenges; focus on solutions—not problems.
FUNCTIONAL/TECHNICAL SKILLS: Accomplish a job with complete technical and functional knowledge and skills.
BUSINESS ACUMEN: Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
DECISION QUALITY: Make correct decisions based on analysis, experience and judgment.
DRIVE FOR RESULTS: Push themselves and others consistently to meet or exceed goals.
MANAGING AND MEASURING: Assign responsibility and set clear, measurable objectives.
MANAGERIAL COURAGE: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
HIRING AND STAFFING: A good judge of talent who can articulate and assess a person’s potential or limitations.
ETHICS AND VALUES: Adhere to appropriate core values and beliefs during good and bad times; act in line with those values.
PEER RELATIONS: Find common ground and solve problems in a balanced manner that gains the trust and support of peers.
APPROACHABILITY: Build rapport and put others at ease; easy to talk to; listen.
SIZING UP PEOPLE: Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside and outside the organization; can accurately project what people are likely to do across a variety of situations.
BUILDING EFFECTIVE TEAMS: Blends people into teams when needed: creates strong morale and spirit in his/her team: shares wins and successes: fosters open dialogue; lets people finish and be responsible for their work: defines success in terms of the whole team: creates a feeling of belonging in the team.
INTERPERSONAL SAVVY: Relates well to all kinds of people-up, down and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
CUSTOMER FOCUS: Establish a relationship with customers to glean first-hand information that will enhance their experience and our products and services
« 3 + years of experience of talent management initiatives
« A BA/BS degree in a relevant field, or an equivalent combination of education and experience
« PHR certification preferred
« Familiarity with web-based applicant tracking systems
« Computer literate, strong skills in Microsoft Word, Excel, and PowerPoint
« Familiarity with human resource practices in multiple location environments
« Ability to travel multiple days 75% of the time
« Excellent communications skills both written and oral
« Quality leadership skills in a fast paced, multi-unit environment
« Strong presentation skills