Job Description

Our client, a lease and property management company, is seeking an HR, Culture & Relations Executive to join their team. In this role, the ideal candidate will be at the heart of fostering a positive internal work culture, maintaining strong tenant relationships, and managing public relations.

If you’re passionate about building people-centered environments, nurturing positive engagement, and representing a brand that values both internal cohesion and external community impact, this could be the perfect opportunity for you.

KEY RESPONSIBILITIES:

HR Management:

  • Manage HR processes including recruitment, onboarding, performance management, and employee relations.
  • Develop and implement HR policies that align with company culture and objectives.
  • Coordinate training sessions and professional development programs.
  • Support payroll and leave management in collaboration with the finance team.

Culture Development:

  • Create and maintain initiatives that enhance workplace morale and employee engagement.
  • Organize team-building activities and wellness programs to promote a positive work environment.
  • Develop communication strategies to reinforce company values and community spirit.

Tenant Welfare & Relations:

  • Serve as the primary point of contact for tenant inquiries, addressing concerns promptly and professionally.
  • Organize tenant meetings to discuss feedback, improvements, and community initiatives.
  • Maintain open communication between tenants and company management to foster a supportive environment.
  • Collaborate with the marketing team to organize community events that involve tenants and promote their businesses.

Public Relations & Community Engagement:

  • Develop and implement PR strategies to enhance the company’s image and community presence.
  • Foster positive relationships with stakeholders, including tenants, local businesses, and community groups.
  • Represent the company at community events and public engagements.
  • Create content for press releases and manage media relations.

Conflict Resolution & Mediation:

  • Act as a mediator in conflicts between tenants or between employees and management.
  • Proactively identify potential issues and work with relevant parties to resolve them amicably.
  • Implement feedback loops to continuously improve tenant and employee satisfaction.

Reporting & Documentation:

  • Maintain accurate records of HR activities, tenant interactions, and public relations initiatives.
  • Prepare regular reports for management, summarizing key issues and progress on culture, relations, and public engagement.
  • Monitor and evaluate the success of tenant engagement strategies and propose improvements.

QUALIFICATION:

  • Bachelor’s degree in human resources, Public Relations, Business Administration, or related field.
  • At least 3 years of experience in HR, community relations, or public relations.
  • Excellent interpersonal and communication skills.
  • Problem-solving and conflict resolution abilities.
  • Proficiency in MS Office and HR management software.

KEY COMPETENCIES:

  • Empathy and active listening
  • Strong organizational skills
  • Team-oriented mindset
  • Cultural awareness and sensitivity
  • Strategic thinking and planning
  • High ethical standards and professionalism
  • Public speaking and media handling

 
Job Type
Full-Time Regular