The ideal candidate is a Senior default servicing SME with strong default servicing knowledge to lead the creation of an end-to-end build-out of a new HELOC mortgage servicing system. This includes initial conception of the system, development, including writing business requirements (BRD) working with programmers, DevOps, and executive management to bring the newly created HELOC servicing system to a full operational scale. This SME will work closely with key stakeholders to execute the creation and building out a HELOC servicing system on the client’s proprietary system

This SME will augment the existing team, curate the product roadmap, and provide best practices. The ideal candidate will demonstrate a strategic mindset and an action-oriented management style. This is a hands-on role for a technical, highly motivated, team-oriented professional who works well in a fast-moving organization.

This role requires broad HELOC servicing knowledge and hands-on experience.

  • 10+ years of HELOC servicing and Default Servicing leadership
  • Experience in building out or strong understanding of a HELOC servicing system or HELOC module
  • Must understand performing and default servicing HELOC-related processes, including how other departments interact with the loans being transferred in or out of the portfolio.
  • Solid understanding of HELOC Risk and Compliance
  • Must be able to directly create, develop and implement and interact with all facets of the client’s HELOC servicing operations along with directly meeting with and engaging with management executives.
  • Ability to help develop operational and technical process flows and training materials

This position requires up to 25% travel.

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life & Disability Insurances
Job Type
Full-Time Temporary
Location
Phoenix, AZ or Remote
Salary Range$85.00 — $145.00