We are in search of Greek speaking individuals in Cape Town
Are you looking to work for a prestigious airline brand on various work streams providing assistance to passengers with pre & post flight departure travel-related queries in customer relations? Our client based in Cape Town is looking for Greek Speaking Customer Service Agents to service their Greek speaking customers world wide
Native level fluency in Greek language: Verbal & Written skills essential (Advanced/Fluency level)
Permanent residence permit/ South African ID holders preferred
VISA candidates will be considered for foreigners residing in South Africa
Excellent Computer literacy & technical skills
No criminal record
Work from Home
Work for a prestigious airline brand on various work streams
Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languages
Work on airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels daily
Fully paid product and systems training provided
Daily interactions with international passengers with queries and compliments
Required to meet specific key performance indicators and meet expected client service levels
Demanding and time-sensitive call centre environment
Salary: R240 000 CTC per annum / R20 000 CTC per month
Laptop will be provided
Fibre / stable ADSL internet costs covered
Full time, Permanent contract: 40 hours per week; 8 hours per day (Part time employment may be considered - minimum of 20 hours per week)
Working hours: Mon-Fri 08h00 – 19h00 including weekends (09h00-17h00). EU daylight savings will apply
Rotational weekends and shifts. *Shifts may be subject to change depending on client requirements
Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams/ Zoom
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201877 subject heading or email body.
Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position.
We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again.
Should you require any additional information give us a call on 021 012 5566.