Are you looking to work for a prestigious airline brand on various work streams providing assistance to passengers with pre & post flight departure travel-related queries in customer relations? Our client based in Cape Town is looking for German Speaking Customer Service Agents to service their German speaking customers world wide
Work from home for a prestigious airport on various work Social media work streams
Passenger assistance for airport travel-related queries in customer relations department in German & English languages
Work on renowned airline reservations systems & handle social media written correspondence on various platforms daily
Fully paid product and systems training provided
Daily interactions with international passengers with queries and compliments
Required to meet specific key performance indicators and meet expected client service levels
Demanding and time-sensitive call centre environment
Experience our multi-cultural work environment with colleagues from all over the world
Operational hours: 05h00am – 23h00*
4 days a week at 10 hours shifts including rotational weekends
Perm contract at 40 hours per week
Shifts may be subject to change depending on client requirements
Training (Paid): 4-6 weeks (Remote/Virtual)
Salary: R16 666.67 per month/ R200 000 per annum + Internet allowance
Start date: ASAP
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201894 subject heading or email body.
Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position.
We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again.
Should you require any additional information give us a call on 021 012 5566.