Our client is an upscale luxury villa resort featuring a stylish and sophisticated beach club in Phuket. Designed for discerning travelers, it offers an exclusive blend of elegant accommodations, world-class service, and a vibrant yet refined beachfront experience. (Pre-Opening)

Title of Position: General Manager

Package: 150,000 - 180,000 Baht

Benefits: Local Package

Job description:

We are seeking a dynamic and results-oriented General Manager to lead the pre-opening and opening phases of a stunning new luxury boutique resort. This is a unique opportunity to play a pivotal role in shaping the success of this exciting new venture from the ground up.

Key responsibilities:

• Actively participate in the construction and development process.
• Collaborate closely with architects, interior designers, and construction firms.
• Oversee the procurement and installation of all hotel equipment and furniture.
• Manage the project timeline and budget, ensuring timely completion within budget constraints.
• Vendor Management: Source and negotiate contracts with key vendors (e.g., food & beverage suppliers, linen providers, technology providers).
• Build and maintain strong relationships with vendors.
• Team Building: Recruit, hire, and train a highly skilled and motivated pre-opening team.
• Develop comprehensive training programs for all departments.
• Systems & Procedures: Implement and document all hotel operating procedures, policies, and standards.
• Select and implement property management systems (PMS), point-of-sale (POS) systems, and other relevant technologies.
• Develop emergency response plans and safety protocols.

Opening Phase:

• Oversee all aspects of hotel operations: Ensure smooth and efficient day-to-day operations of all departments (front desk, housekeeping, food & beverage, spa, etc.). Drive revenue growth and maximize occupancy. Monitor and control expenses to ensure profitability. Provide exceptional guest service and exceed guest expectations.
• Team Leadership: Lead, motivate, and develop the hotel management team. Foster a positive and productive work environment. Conduct performance reviews and provide ongoing feedback.
• Financial Management: Prepare and analyze financial reports. Manage the hotel budget and ensure profitability.
• Sales & Marketing: Develop and implement sales and marketing strategies to drive occupancy and revenue.
• Build relationships with travel agents, tour operators, and corporate clients. Leverage online channels (e.g., social media, online travel agencies) to promote the hotel.
• Guest Relations: Respond promptly and effectively to guest inquiries and complaints. Implement guest feedback mechanisms and use data to improve operations.
• Community Relations: Build and maintain positive relationships with the local community.

Requirement:

• Thai local candidate required.
• Must be originally from Phuket and have lived in Phuket long-term.
• Proven experience as a pre-opening team member, especially in collaborating with construction teams during project setup and handover.
• Strong communication and coordination skills with contractors and suppliers.

Apply:

You can apply online or send your application directly to jobs@azurejob.com

Your application should include a detailed CV (with a recent photo), briefly outlining your past work experience and achievements.

Please also provide 3 referees (incl. email addresses).

Due to the anticipated volume of applications only shortlisted candidates will be contacted.

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