Location:
CA

Salary Range:$100,000.00 - $110,000.00


Position Id:
15838

Position Responsibilities:
Reporting to the Director of Operations premier White Glove Final Mile provider focused on delivery, assembly, and installation of appliances. Performs thousands of deliveries a week, with a fleet of up to 50 trucks and over 150 team members, doing both business to business and business to residential delivery services. The company mission is providing stellar service earning the opportunity at repeat business.
The General Manager (Vacaville, CA & Tracy, CA) is responsible for the overall performance of the terminal, including revenue, cost, customer experience, vendor relationships and risk mitigation. They will recruit, onboard, inspire, and retain a strong team which includes a team of up to 10 direct reports (Operations, Driver, Warehouse, and Admin), set the tone with leadership, holding high standards, and accountability for exceeding expectations. Set clear goals and expectations for performance. Manage budgets, admin, and payrolls. Resolve escalated issues, lead internal audits, and implement KPIs. Lead meetings for location and individual performances. Serve as the face of the operation for the customer. Experienced in appliance delivery, assembly, and installation.

Background Required:
  • Transportation Leadership Experience (5 yrs)
  • P&L Management ($5 million)
  • Identify, set, and exceed KPIs that trigger revenue increases, optimizing costs and improving profitability
  • Managing employee drivers and installers
  • Negotiate and maintain strong relationships with independent contractors
  • Transportation Management System (TMS)
  • Warehouse Management System (WMS)
  • OSHA, CARB, and DOT comprehension
  • Computer literate: Microsoft Office Suite
  • Education: High School Diploma
  • Residence: Vacaville, CA until October 1, 2021 – Tracy, CA after that (Relocation considerations for right candidate)
Background Preferred (but not required):
  • White Glove Final Mile experience (2 yrs)
  • Appliance delivery, installation, and assembly
  • Big Box relationships
  • Warehouse engineering, process, and product flow
  • Education: Bachelor’s degree
Other Essential Abilities and Skills:
  • Customer facing, internally and externally
  • Process driven
  • Visionary leadership (ability to set culture)
  • Emotional intelligence with a diverse workforce
  • Conflict resolution, de-escalation, and solution.
  • Financial Acumen
  • Decisive
  • Entrepreneurial mindset
  • Excellent communication (verbal and written)
  • Thrive in a fast-paced environment (multitask and proactive)
  • Collaborative
  • Accountable
  • Adaptable and responsive

If you are interested in this opportunity but you’re not ready to apply, please email the Practice Leader provided below with your questions.

Contact:
Senior Practice Leader: Pete Punwani
Private Fleet & Final Mile

PPunwani@GlobalESG.com
330.664.9400, ext.113

Click here to apply online