General Manager- Services and Refurbishment
US West
Full-Time Regular
General Manager- Services and Refurbishment
Key Information:
Position Type: Permanent Full time- Direct hire Via Client
Pay: Base salary of up to $190k/year plus 30% bonus
Travel Requirements: 30%
Position Summary:
The General Manager is responsible for leading operations and driving profitable growth within a designated territory, focusing on transformer services—including testing and refurbishment. This role oversees sales, service delivery, and P&L performance while ensuring strong customer relationships, team leadership, and operational excellence across all offerings.
Key Responsibilities
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Oversee day-to-day operations at the assigned location(s), addressing local challenges including growth initiatives, customer concerns, employee needs, and facility-related matters.
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Lead recruitment, training, performance management, and professional development for direct reports.
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Collaborate with senior leadership to define and execute growth strategies and business goals.
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Prepare accurate estimates and quotes that align with client and company standards.
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Maintain strong relationships with clients, team members, and vendors.
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Ensure timely completion of monthly operational and financial reports in accordance with internal timelines.
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Manage location-specific budgets and optimize operational expenses to meet financial goals.
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Provide strategic leadership to ensure projects are executed within scope, timeline, budget, and quality standards.
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Monitor project profitability and implement corrective actions as needed.
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Contribute to continuous improvement initiatives and participate in broader business planning efforts.
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Facilitate regular team meetings to communicate updates, goals, and corporate information.
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Prepare and present various operational and scheduling reports as needed.
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Perform additional duties as assigned.
Required Experience and Qualifications
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Minimum of ten years in an operational leadership role within the electrical services or related technical industry.
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Proven leadership approach rooted in mentorship and team development.
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Experience with union environments is an asset.
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Strong history of meeting or exceeding financial targets and forecasts.
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Demonstrated ability to foster a positive team culture and high customer satisfaction.
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Experience managing remote or distributed teams is preferred.
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Strong understanding of safety regulations including HSEQ, DOT, and OSHA standards.
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Effective project management capabilities.
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Financial acumen and a results-driven mindset.
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Strong consultative sales ability, with a focus on value-based selling.
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Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
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Ability to manage cross-functional teams and coordinate company-wide initiatives.
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Excellent communication, organization, and problem-solving skills.
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Capacity for identifying and implementing process improvements.