Job Description

At Surgo, our philosophy is: Teamwork makes the dream work! Our management team practices and upholds the lessons of Ubuntu while still delivering against the odds we are faced. We offer the opportunity to work from the privacy of your own home, while providing all the necessary equipment to see you succeed and thrive in our organisation. What are you waiting for? Kick start your career and join our dream team!


Our client based in Bryanston, Johannesburg is looking to recruit dynamic Nigerian English and Pidgin Speaking Customer Service Specialists.

The position does require you to work shifts.

We are looking for experienced Ga Speaking Customer Support Specialist to join the organisation in establishing and disrupting the future in a positive light.

The role as English and Pidgin Speaking Customer Support Specialist:
  • Maintaining a positive, empathetic and professional attitude toward customers
  • Responding promptly to customer inquiries
  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints
  • Ensure customer satisfaction and provide professional customer support
  • Scoping
  • Troubleshooting
  • Resolving customer queries via phone, chat and email
Requirements:
  • Fluent in Ga (spoken and written)
  • National senior certificate
  • 1 to 2 years of customer service experience
Working hours:
  • Rotational shifts, 06:00am to 23:00pm
  • Transport provided after late shift

Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201955 subject heading or email body.

Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position.

We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again.

Should you require any additional information give us a call on 021 012 5566.




Job Type
Full-Time Regular

Location
Cape Town Western Cape

Min Salary
0.00 ZAR

Max Salary
0.00 ZAR