Front Office Coordinator

Job Description: Front Office Coordinator

Principal Accountability of the Front Office Coordinator:

To answer telephones, greet visitors, administer skills evaluations, monitor office appearance, and participate in achieving the overall goals of the office.

Essential Functions

1. Receives and Processes Inbound Telephone Communications

• Answers the telephone in a prompt and courteous manner
• Determines nature of caller's business and directs the call to appropriate person
• Records accurate and complete telephone messages and promptly relays them to the intended person.

2. Greets and Processes All Applicants and Visitors

• Greets and welcomes all visitors and applicants in a consistently friendly and professional manner.
• Determines nature of the individual's visit and advises appropriate person.
• Dispenses employment application and other relevant documents to applicants.
• Directs applicant flow within the office and maintains appropriate documentation.
• Administers skills evaluations and reviews for completion, providing instruction and encouragement.
• Provides answers to routine inquires as appropriate.
• Maintains confidentiality of all processed documents.

3. Provides Office Clerical Support

• Types correspondence and other materials.
• Prepares mailings and updates mailing lists.
• Files inactive job orders, applications, and other documents.
• Maintains files, records, and reports as directed.

4. Other Duties

• Ensures adequacy of all office supplies and forms.
• Maintains an orderly office appearance.
• Performs other related duties as necessary and assigned.

Knowledge and Skills Required

• Must have the ability to read and comprehend various employment-related documents ad materials.
• Must have the ability to perform the basic math functions of addition, subtraction, multiplication, and division.
• Must have basic computer skills and the ability to operate accurately and quickly the telephone system, fax machines, and other standard office equipment.
• Must be able to work with a wide range of personalities in a courteous, effective, and professional manner.
• Must be able to work with minimal supervision.
• Must have working knowledge of Microsoft Office Software

Minimum Education

• High school diploma, general equivalency diploma (GED), or equivalent combination of education and experience.

Work Schedule

• Monday - Friday, 8AM-5PM

Dress Code

• Business Professional