TITLE: Front Office Associate - Entry Level

LOCATION: This is an onsite position is based in our Tinley Park, IL headquarters at 7851 185th St., Ste 200, Tinley Park, IL 60477.

HOURS: Standard business, Monday - Friday. There are two options, working a total of 24 hours a week or working a total of 30 hours a week. You need to pick one as your standard schedule. Ideal schedule:
. Working 5 days a week: 8:30 am - 3:00 pm, CST, Monday - Friday, (30 hours a week), or
. Working 4 days a week: 8:30 am - 3:00 pm, CST, Monday - Thurday, (24 hours a week),
. Start time can be between 8:00 am - 9:00 am, Monday - Friday.

STATUS: non-exempt, hourly.

SALARY RANGE: $13 - $14 per hour

BENEFITS: Benefits eligible if you work a standard schedule of 30 hours a week. The position is not benefits eligible If you work an average of 24 hours a week.

WHO WE ARE: Strivant Health partners with physician practices to improve revenue cycle operations by optimizing people, processes and technology. We provide best in class Medical Billing, Collections, Call Center, Credentialing and Analytics that are all designed to focus on maximizing our provider clients’ revenue. This allows our client providers to stay focused on the practice of medicine, rather than the business of medicine. We have worked with over 4,000 providers representing 25 different specialties and over 30 technology platforms in our 20+ years of business

POSITION SUMMARY: The Front Office Associate responsibilities include supporting front desk reception and general office basic administrative tasks related to maintaining office services. The Front Office Associate must naturally operate well in a fast-paced environment and always maintain the highest standard of professionalism and confidentiality. They will support the office and operations teams by fostering relationships and displaying a service minded approach to support the culture of the organization.


  • Opens and sorts the mail, scans required documents and updates systems for document processing
  • Handles administrative work such as filing, data entry, updating tracking logs, scanning, sorting, and routing faxes received on fax servers, etc.
  • Prioritizes, receives, and screens visitors and telephone calls
  • Serves as primary point of contact for answering office related questions and routing requests to appropriate parties
  • Maintains, organizes and upkeeps all public spaces, i.e., lobby, conference rooms, copier and printer areas, kitchen, and break area. Removes trash and wipes down surfaces after meetings, luncheons and picks up or straightens areas to keep it neat and clean.
  • Ensures all office equipment, i.e. printers, scanner, etc. are operational and orders maintenance, when necessary and serves as a point person for outside vendors
  • Handles office errands, such as going routinely to the post office, FedEx, and picking up urgent supplies
  • Required to have a reliable vehicle and valid driver’s license to handle routine (sometimes daily) post office runs including other office related errands. You are reimbursed for mileage for office errands.
  • Helps organize meetings internal and external, prepares conference rooms and coordinates and picks up lunch orders as requested by leadership team members
  • Maintains a high level of professionalism, confidentiality and always demonstrates being trustworthy
  • Customer service focus:
    • Approaches the job with a focus of providing excellent customer service to the team.
    • Build and maintain relationships both internally and externally
    • Works independently with a high degree of accuracy and works effectively with a team.
    • Self-motivated, anticipates office needs and be extremely resourceful and problem solve.
    • Assumes responsibility for prioritizing, and assuring the integrity and completion of work as assigned.
  • May be assigned other duties to serve the needs of the organization.
  • A high school diploma or equivalent, an Associate degree is preferred
  • A minimum of 6 months to 1 year of experience as an administrative assistant or equivalent schooling
  • Effective oral and written skills, interpersonal skills, and the demonstrated ability to interact effectively with all levels of staff and external customers
  • Experience with various software applications such as, Microsoft Office, Word and Excel spreadsheets
  • Knowledge of office technologies, such as scanning, faxing, video conferencing
  • Proven ability to maintain a high level of confidentiality and always demonstrate being trustworthy
  • Knowledge of healthcare or previous work in a medical office or medical terminology, preferred
  • Willingness to learn new procedures and adapt to a changing work environment
  • Required to have a reliable vehicle and valid driver’s license to handle routine (sometimes daily) post office runs including other office related errands. You are reimbursed for mileage for office errands.
  • Ability to lift and carry up to 50 lbs. to move paper boxes and supplies.

We are looking forward to reviewing your resumes!

Please, no agencies.

Search tags: Customer Service Rep, Patient Access, Patient Financial Rep, Scheduling Rep, Revenue Cycle, RCM, Accounts Receivables Rep, Patient Account Rep, Patient Service Rep, Account Rep, Medical Coding, Medical Credentialing, Medical Referrals, Medical Billing, Physician


Tinley Park IL
Job Type
Part-Time Regular
Exempt or Non-Exempt?
Standard Business Hours
Scheduled Days
Monday - Friday
Position Id