Front Desk Personnel

The Front Desk Personnel serves as the first point of contact for MOBA, providing professional reception services and administrative support while ensuring a positive and organized front office environment.

Key Responsibilities

Reception & Customer Service

• Receive, welcome, and direct visitors professionally and courteously.
• Handle incoming calls, emails, and general enquiries promptly.
• Provide basic information about MOBA’s activities and services.

Front Office Administration

• Maintain visitor logs, call records, and front desk documentation.
• Manage incoming and outgoing mail and deliveries.
• Schedule appointments and manage the reception area calendar.

Office Support

• Support basic administrative and clerical tasks as assigned.
• Assist with meeting setup, logistics, and hospitality.
• Ensure the front office area is organized, secure, and presentable at all times.

Required Qualifications & Experience

• Diploma or Degree in Administration, Customer Service, or Communications.
• Prior reception or front desk experience preferred.
• Strong interpersonal, communication, and customer service skills.
• Being a MOBA is an added advantage.