Freight Forwarding Supervisor
Date Posted
1/04/2023
1/04/2023
Location
Roswell, GA
Roswell, GA
Salary Range
$50,000.00 - $59,000.00
$50,000.00 - $59,000.00
Summary
This position is responsible for performing imports and exports related duties in order to organize the safe, efficient and cost-effective way of transportation taking accounts of the customers’ delivery requirements. This position assumes the managerial role when the Manager is unavailable.
Responsibilities
Logistics Coordination
This position is responsible for performing imports and exports related duties in order to organize the safe, efficient and cost-effective way of transportation taking accounts of the customers’ delivery requirements. This position assumes the managerial role when the Manager is unavailable.
Responsibilities
Logistics Coordination
- Researches and plans the most appropriate route for shipments considering the nature of items and the requirements set by customers.
- Arranges appropriate packaging considering the climate, weight, nature of goods, costs, delivery and warehousing of goods at the final destination.
- Obtains, checks and prepares any required documentation to meet customer and insurance requirements.
- Coordinates with third party vendors to transfer items smoothly in accordance with customer requirements.
- Arranges payment of freight fees and other associated charges.
- Keeps track of shipping status using assigned systems.
- Issues invoices to customers according to the mutually agreed quotation.
- Updates standard operation procedures (SOPs).
- Prepares quotations according to customers’ requests; Ensures quotations are competitive and reasonably profitable by negotiating with subcontractors and vendors.
- Handles, troubleshoots and assists customers to resolve claims.
- Supervises the activities of subordinate employees.
- Supports subordinate employees when necessary.
- Assumes the managerial role when the Assistant Manager/Manager are unavailable.
- Seeks constant improvement, more efficient and less expensive ways and means in work processes.
- Maintains high ethical standards in the work place.
- Reports all irregular issues and problems to the Manager for solution.
- Maintains good communication with managers, coworkers and outside contacts.
- Complies with all company policies and procedures.
- Responsible for maintaining a clean and safe working area and organizing data and documents.
- Performs special projects and other miscellaneous duties as assigned by the Manager.
- High school diploma or general education degree (GED); and more than 3 years of related experience and/or training; or equivalent combination of higher education and experience
- General office equipment including phones, fax, copier, personal computer, printer, scanner, etc.
- Software includes the use of Windows operating system, MS Office.
- Communication, Customer Service, Flexibility/Adaptability, Initiative/Follow Through, Problem Solving, Project Management, Team Leading, Time Management
- Valid driver’s License is required
- Language: English-Business level /Japanese -Native level