Date Posted
1/04/2023
Location
Roswell, GA
Salary Range
$50,000.00 - $59,000.00
Summary
This position is responsible for performing imports and exports related duties in order to organize the safe, efficient and cost-effective way of transportation taking accounts of the customers’ delivery requirements. This position assumes the managerial role when the Manager is unavailable.

Responsibilities
Logistics Coordination
  • Researches and plans the most appropriate route for shipments considering the nature of items and the requirements set by customers.
  • Arranges appropriate packaging considering the climate, weight, nature of goods, costs, delivery and warehousing of goods at the final destination.
  • Obtains, checks and prepares any required documentation to meet customer and insurance requirements.
  • Coordinates with third party vendors to transfer items smoothly in accordance with customer requirements.
  • Arranges payment of freight fees and other associated charges.
  • Keeps track of shipping status using assigned systems.
  • Issues invoices to customers according to the mutually agreed quotation.
  • Updates standard operation procedures (SOPs).
  • Prepares quotations according to customers’ requests; Ensures quotations are competitive and reasonably profitable by negotiating with subcontractors and vendors.
  • Handles, troubleshoots and assists customers to resolve claims.
Other duties
  • Supervises the activities of subordinate employees.
  • Supports subordinate employees when necessary.
  • Assumes the managerial role when the Assistant Manager/Manager are unavailable.
  • Seeks constant improvement, more efficient and less expensive ways and means in work processes.
  • Maintains high ethical standards in the work place.
  • Reports all irregular issues and problems to the Manager for solution.
  • Maintains good communication with managers, coworkers and outside contacts.
  • Complies with all company policies and procedures.
  • Responsible for maintaining a clean and safe working area and organizing data and documents.
  • Performs special projects and other miscellaneous duties as assigned by the Manager.
Qualifications
  • High school diploma or general education degree (GED); and more than 3 years of related experience and/or training; or equivalent combination of higher education and experience
  • General office equipment including phones, fax, copier, personal computer, printer, scanner, etc.
  • Software includes the use of Windows operating system, MS Office.
  • Communication, Customer Service, Flexibility/Adaptability, Initiative/Follow Through, Problem Solving, Project Management, Team Leading, Time Management
  • Valid driver’s License is required
  • Language: English-Business level /Japanese -Native level