Date Posted
12/03/2021
Location
Torrance, CA
Salary Range
$55,000.00 - $65,000.00
Summary

This position is responsible for performing imports and exports-related duties in order to organize the safe, efficient, and cost-effective way of transportation taking accounts of the customersdelivery requirements.
This position assumes the managerial role when the Manager is unavailable.

Responsibilities

  • Researches and plans the most appropriate route for shipments considering the nature of items and the requirements set by customers.
  • Arranges appropriate packaging considering the climate, weight, nature of goods, costs, delivery, and warehousing of goods at the final destination.
  • Obtains, checks, and prepares any required documentation to meet customer and insurance requirements.
  • Coordinates with third-party vendors to transfer items smoothly in accordance with customer requirements.
  • Arranges payment of freight fees and other associated charges.
  • Keeps track of shipping status using assigned systems.
  • Issues invoices to customers according to the mutually agreed quotation.
  • Updates standard operation procedures (SOPs).
  • Prepares quotations according to customers’ requests; Ensures quotations are competitive and reasonably profitable by negotiating with subcontractors and vendors.
  • Handles troubleshoots and assists customers to resolve claims.
Other
  • Supervises the activities of subordinate employees.
  • Supports subordinate employees when necessary.
  • Assumes the managerial role when the Assistant Manager/Manager is unavailable.
  • Seeks constant improvement, more efficient and less expensive ways and means in work processes.
  • Maintains high ethical standards in the workplace.
  • Reports all irregular issues and problems to the Manager for a solution.
  • Maintains good communication with managers, coworkers, and outside contacts.
  • Complies with all company policies and procedures.
  • Responsible for maintaining a clean and safe working area and organizing data and documents.
  • Performs special projects and other miscellaneous duties as assigned by the Manager.
Qualifications
  • High school diploma or general education degree (GED)
  • More than 3 years of related experience and/or training: or equivalent combination of higher education and experience.
  • Communication, Customer Service, Flexibility/Adaptability, Initiative/Follow Through, Problem Solving, Time Management
  • Able to use general office equipment including phones, fax, copier, personal computer, printer, scanner, etc.
  • Able to use software includes the use of Windows operating system, MS Office.