Position Id

Financial Counselor
Phoenix, Arizona

As a financial counselor at this local health clinic, you will responsible for assisting patients (or the parties responsible) for their finances to organize and coordinate their financial obligations. This position is involved with the self-pay patient to discuss financial responsibility for in-patient and out-patient procedures. They will assist the patient or their responsible party in creating and understanding a financial picture and developing solutions to meet their financial responsibilities.

This is a full-time position, Monday through Friday, 40 hours per week. Earn $18/hour.

What Your Primary Responsibilities Would Be:

  • Responsible for quotes on procedure costs for true self-pay patients (no insurance).
  • Responsible for answering the patient's questions regarding financial issues, payment options, medical coverage and assistance programs.
  • Understand and update CPT codes associated with in–patient and out- patient procedures.
  • Collect payment(s) for procedures and charges located in IDX.
  • Responsible to update EPIC so clinics can schedule procedures.
  • Review accounts in IDX to determine if statements have gone out. Analyze if information should be sent to collections or charity write offs.
  • Knowledge working with self-pay, Medicare, Medicaid and AHCCCS.
  • Understanding/compliance of HIPAA laws and regulations.
  • Assist with monthly report.
  • Perform related duties as assigned by supervisor.
  • Maintain compliance with all company policies and procedures.
  • Ability to work independently and to carry out assignments to completion within parameters of instructions.

The Successful Candidate Will Possess:

  • High school diploma or equivalent.
  • 1 + years medical collections experience.
  • 1+ years customer service experience.
  • 1+ years medical office or hospital setting.
  • Prior experience with IDX/EPIC a Plus.
  • Bilingual-Spanish/English a plus.

Please contact Sevana at or call 602-788-5890 ext 122.