Client Summary:

• Innovative healthcare data and analytics platform company
• Focuses on providing out-of-the-box solutions for healthcare organizations
• Aims to accelerate data analytics processes
• Enhances reliability and affordability of data analytics in healthcare
• Establishes modern and robust analytics foundations

Position Responsibilities:

• Revenue Cycle Expertise
  • Act as the subject matter expert (SME) on healthcare revenue cycle processes and healthcare system financials.
  • Leverage knowledge of RCM to ensure successful implementation and client adoption of the Financial Decision Hub.
  • Experience in both hospital and physician billing that drives associated front, middle and back-end RCM operations.
• Data Validation and Analytics
  • Ensure client data meets their analytics and operational needs.
  • Validate data transformations and collaborate with client data analysts and operational users to deliver actionable insights.
  • Hands on delivery of dashboards, scorecards and critical insights for RCM operational teams.
  • Experience with predictive and prescriptive analytics is a plus.
• Client Collaboration
  • Partner with the Account Engagement Manager to lead data validation processes and facilitate end-user validations with client stakeholders.
  • Serve as a trusted advisor to clients, driving the successful adoption and impact of the Financial Decision Hub.
• Product Development and Implementation
  • Collaborate with product leadership and engineering teams to identify, develop, and implement analytics/reporting products per product specifications and client requirements.
  • Advocate for client needs to ensure the Financial Decision Hub continues to meet and exceed industry standards.
• Client Relationship Management
  • Build and maintain strong relationships with client stakeholders to understand their evolving needs.
  • Act as the primary point of contact for all client-related inquiries, ensuring timely resolution of issues and concerns.
  • Regularly check in with clients to monitor satisfaction, resolve challenges, and identify areas for improvement.
• Cross-Functional Collaboration
  • Partner with Product and Engineering teams to align client needs with internal priorities and resources.
  • Facilitate cross-functional communication to address challenges and streamline project workflows.
• Continuous Improvement
  • Contribute to the development of best practices, tools, and templates for project delivery.
  • Provide feedback to internal teams on product enhancements and process improvements.
• Metrics and Reporting
  • Track and measure key client success metrics, such as ROI, adoption rates, and satisfaction scores.
  • Provide clients with regular reports to highlight achievements, outcomes, and areas for improvement

Experience & Skills:
Required Experience and Qualifications:

• 5+ years of experience in healthcare revenue cycle management, including workflows, processes, and financial systems is desired.
• Prior experience working with Product, Engineering, and Data Science teams is a plus.
• Adept in SQL and technical data management.
• Strong SQL development experience is non-negotiable for this role.
• Snowflake, Big Query, etc. Skills will be highly valuable.
• Proven experience in developing analytics and solutions for enterprise systems and senior leadership audiences.
• Adept understanding of HB/PB (charges, transactions, accounts), 835/837 and claims data.
• Strong command of data validation, analytics, and working with client-facing teams.
• Excellent communication skills with the ability to simplify technical and analytical concepts for non-technical audiences.
• Familiarity with enterprise healthcare systems (e.g., Epic, Cerner) and data transformation workflows.
• Collaborative mindset with a track record of working across teams, including product, engineering, and client services.
• Proven ability to manage complex projects with multiple stakeholders.
• Experience working with SaaS platforms or healthcare technology is a plus.
• Excitement for tackling and building processes around new challenges for the customer: you enjoy problem-solving, have a keen attention to detail, and are motivated to drive ongoing team improvement.
• The flexibility and agility to work cross-functionally in a fast-paced environment with a sense of urgency and demonstrated initiative and independence.
• Familiarity with project management methodologies (Agile, Scrum, or similar).

Compensation $120k-$200k, Health Insurance, 401k, Paid Vacation