Job Description

Field Service Technician

Position Summary:

The Field Service Technician performs services such as preventative maintenance, inspection, site inspections, general quoting, and service required by the company on power generation units in the field ranging from 50-2000 KW. Meeting with customers, promoting PPSI Services, and providing exceptional service for our customers are critical components of the job.

Essential Duties and Responsibilities:

  • Possess experience in troubleshooting Automatic Transfer Switches, engine/generator control, and excitation systems.
  • This position works in a varied outside environment or at customer sites. The noise level in the work environment is dependent on service location. Safety equipment and hearing protection is provided.
  • Proficient in both mechanical and electrical applications and know troubleshooting, maintenance, and repair for diesel and natural gas generator sets with their associated fuel systems.
  • Accurately submit, promote, and complete general and engineering quotes as needed for the customer base.
  • Complete quality major and minor preventative maintenance, inspection, and minor repairs on power generation units, diesel and/or natural gas, gas engines, and Automatic Transfer Switches (ATS) as scheduled.
  • Communicates with sales, operations, and customers regarding service and service contract coverage, pricing, terms and conditions, and applicable policies.
  • Responds to inquiries regarding new contract obligations and revisions.
  • Adhere to company safety practices and other policies and procedures.
  • Maintained clean, organized company-issued vehicle, maintaining proper documents and equipment.
  • Act with integrity and provide outstanding service to customers and coworkers, building an environment of teamwork and positivity.
  • Accurately complete and document work orders, service reports, and quotes as required.
  • Responsible for reporting any violation or non-compliance with company policies and procedures by Prime Power Services employees or other business personnel, including sub-contractors.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, blueprints, schematics, and procedure manuals.
  • Ability to speak effectively with customers or employees of the organization.
  • Ability to work in ambient temperature and local weather conditions. Precaution and training in heat, cold, and noise are required. Eye protection is often required.

Education and Experience Requirements:

  • High School diploma/GED required.
  • 3-5 years of working experience in the power generation field.
  • Active, current driver’s license.
  • Clean driving record.
  • Must be Covid-19 vaccinated.
  • Pass criminal background check.
  • Pass mandatory drug screening.
  • Possibly up to 50% travel with overnight stay may be required.
  • Must be self-motivated and able to work independently with general supervision.

Physical Requirements:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and requires standing, walking, bending, kneeling, stooping, and crouching. The employee must be able to lift and move items over 50 pounds frequently.

Other Requirements:

Must hold a valid driver’s license and have a driving record showing zero felony convictions and less than three (3) moving violations within the previous three years.

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Austell GA
Date Posted