Locations

• TX, LA, GA, VA, NC, IA, OK

Travel

This role requires regular travel, with travel expected to be up to 80%, typically Monday through Friday. For our roles in IA, no overnight travel if based out of Cedar Rapids.

Overtime, Travel Pay, and Premium Pay Structure

• Monday through Friday: First 8 hours are paid at straight time. Hours worked over 8 and up to 12 hours are paid at overtime. Hours worked over 12 hours are paid at double time.
• Monday through Friday travel: Travel time is paid at straight time.
• Saturday: Labor hours are paid at overtime. Travel time on Saturday is also paid at overtime.
• Sunday: Labor and travel time are paid at double time.

Additional Compensation and Benefits

• Per diem provided for eligible travel assignments.
• 5% 401(k) contribution.
• Sign-on bonus available for NETA-certified technicians.
• Annual bonus opportunity based on office performance.

Position Overview

The Field Service Technician will support field service projects involving the inspection, testing, troubleshooting, and maintenance of electrical power equipment. This role requires hands-on experience with substations, switchgear, protective relays, transformers, and related power system components. The successful candidate will work safely, communicate professionally with clients and internal teams, and prepare accurate documentation of completed work.

Key Responsibilities

• Perform field testing, inspection, and commissioning support for electrical power systems and equipment, including:
  • Protective relays and relay control systems
  • Circuit breakers
  • Power transformers
  • Current transformers and potential transformers
  • Metering equipment, transducers, and power system meters
  • Medium- and high-voltage power cables
  • Grounding systems and ground grids
  • Motors and motor starters
  • Station batteries and battery chargers
  • Alarm panels, annunciators, and related monitoring systems
  • Personal protective equipment
• Diagnose electrical issues, identify system or equipment problems, and assist in determining the root cause of failures or abnormal conditions.
• Recommend appropriate corrective actions, repairs, replacements, or additional testing based on field findings.
• Prepare clear and detailed technical reports outlining the work performed, deficiencies identified, test results, and recommended next steps.
• Maintain a professional image when interacting with customers, site personnel, vendors, and other project stakeholders.
• Provide regular updates to management regarding job progress, project status, manpower needs, equipment requirements, and scheduling considerations.
• Follow all company safety procedures and industry best practices, with a strong commitment to maintaining a zero-tolerance approach to unsafe work practices.
• Support additional field service, testing, maintenance, or project-related duties as assigned by management.

Required Qualifications

• Associate degree in Electrical Technology, Electronics Technology, or a related technical field, or equivalent hands-on experience in the high-voltage electrical industry.
• Minimum of 2 years of experience working with high-voltage electrical systems, substations, switchgear, or power apparatus.
• Asset: Active NETA certification at Level II, Level III, or Level IV
• Ability to lift up to 75 pounds as required for field work.
• Ability to successfully complete pre-employment drug screening, random drug testing, a criminal background check, and a physical examination.
• Willingness to travel regularly, up to 70% as required by project needs.
• Valid driver’s license with a clean driving record that must be maintained throughout employment.
• Availability to work flexible schedules, including overtime, nights, weekends, and holidays when project needs require.
• Ability to work effectively in a team-based field environment.
• Strong verbal and written communication skills, including the ability to communicate clearly with co-workers, supervisors, clients, and project teams.

Technical Knowledge and Skills

• Familiarity with Power DB is considered an asset.
• Strong understanding of AC and DC electrical fundamentals.
• Working knowledge of major substation equipment and the role each component plays within the power system.
• Understanding of control systems, protection systems, and relay schemes.
• Knowledge of high-voltage electrical principles and electric field theory.
• Familiarity with applicable electrical codes, standards, and industry guidelines, including NEC, NESC, IEEE, and ANSI standards.
• General understanding of civil and structural standards related to substation design and construction, including NESC, IEEE, ANSI, AISC, and ACI standards.
• Knowledge of major electrical equipment functions, operation, and testing requirements.
• Understanding of grounding principles, ground grid theory, and grounding system design concepts.
• Ability to read and interpret drawings commonly used in electrical substation construction and maintenance.
• Familiarity with drafting standards and technical documentation requirements.