Property Field Adjuster

• Responsible for handling first party property claims.
• Must be experienced with handling both personal and commercial property claims
• Responsibilities include conducting field inspections of the loss to include estimating, scoping and completing related reports.
• Must also be able to identify subrogation and salvage opportunities.
• This is primarily a field position which involves extensive driving and travel within the established territory.

Responsibilities:

• Inspect and appraise first party property damage, both personal and commercial lines of business.
• Prepare thorough estimates while utilizing the Xactimate platform.
• Detailed photos are expected to support all damages included in estimate.
• Submit thorough, timely reports to the desk adjuster to achieve timely resolution of the claim.
• Reports are to include comments on cause of loss, subrogation and salvage opportunities.
• Proper use of related cause and origin experts is required when warranted.
• Communicate promptly and professionally with all parties when answering questions and gathering claim information.
• This position is to act as the face of the company while working well with all parties involved in order to achieve positive outcomes.
• May be required to review claims investigated by outside insurance adjusters or investigators to ensure proper evaluation and payment of the claim.
• Recommend potential questionable claims for further SIU review.
• Investigate, evaluate the loss while applying technical knowledge and human relations skills to effect fair and prompt resolution of cases which will result in a reduced loss ratio.
• Training of Xactimate expertise to fellow co-workers may be required.
• Perform other duties as assigned by management.
• Ability to work under pressure especially in the event of a storm or catastrophe (CAT).

Skills and Requirements:

• A technical understanding of insurance coverage and claim procedures.
• Ability to scope property losses and write estimates utilizing the Xactimate platform.
• Prior experience working with public adjusters.
• Ability to climb roofs and perform duties to inspect property damage.
• Must communicate professionally with excellent verbal and written skills.
• Computer skills with working knowledge of company software programs.
• Detail-oriented with excellent organizational skills.
• Ability to conduct re-inspections of property losses to verify replacement cost guidelines have been met.
• Oversee independent adjusters and audit their work product.
• Good negotiation and settlement skills.
• Valid driver’s license.

Education and Experience Required:

• At least 3-10 years’ field adjusting experience with handling Commercial Property and Personal lines of business at an insurance carrier
• Four-year college degree preferred.
• Xactimate knowledge
• Construction knowledge.
• Continued insurance education and/or designations.

Details