Job Description

Surgo (PTY) Ltd has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for International companies with Digital Intelligence. They urgently seek to employ a Facilities Manager to join their team.

Key Responsibilities:

  • Responsible for managing and maintaining a top class BPO infrastructure with an uptime of 100% (including E&M – through OEMs and AMCs)
  • Responsible for being proactive to drive results and anticipate issues if any in order to mitigate rather than work in a reactive mode
  • Conduct regular internal checks, physical verifications and facility walks to validate implementation of systems & processes
  • Develop a strong vendor base and work towards maximizing value for our client
  • Build adequate back-ups for core deliverables in order to achieve a 100% uptime
  • Initiate regular team meetings to share relevant information, seek inputs, and resolve issues among team members and for the department at large
  • Optimization of recourse and bring about efficiencies within the department _ work towards cost savings on a budget v/s actuals of approx. 5-7%
  • Create a responsive environment within the department with the objective of being highly customer centric to meet internal deadlines (quick TAT on all pending issues)
  • Monitor and report capacity planning
  • Responsible for supervising client visits and handling all travel requirements
  • Ensure safe and secure work environment & ensure our clients (OHSAS) standard
  • High organization skills in managing multiple projects simultaneously
  • Demonstrated experience with continuous improvement initiatives highly desirable
  • Compliance (external regulatory, contractual, internal)
  • CRE awareness
  • EHS / EMS and all related deliverables

Qualification & Experience:

  • Graduate / Postgraduate (MBA) with industry specific knowledge / service industry background with working knowledge of functional area including electro-mechanical, projects, logistics and travel
  • 10 - 15 years' of experience

Working hours: Rotational shifts

Salary: R30 000 to R35 000 depending on experience, Medical Aid, Provident Fund

Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202296 subject heading or email body.

Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its’ appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply.

Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email


Employee Type
Full-Time Regular
Cape Town Western Cape
Min Salary
0.00 ZAR
Max Salary
0.00 ZAR