Allentown, PA
Full-Time Regular
201746

Enrollment Case Manager

We are seeking a dedicated and compassionate Enrollment Case Manager to join our team. In this pivotal role, you will be responsible for guiding individuals through the enrollment process, ensuring they have access to essential services and resources. Your expertise in case management and your ability to build strong relationships with clients will be crucial in helping them navigate their unique circumstances. If you are passionate about making a difference in people's lives and possess strong organizational and communication skills, we invite you to be part of our mission to empower and support our community.

Summary of Qualifications:

  • Traveling throughout assigned county working conducting intake visits for waiver applicants and facilitating the eligibility determination process
  • Providing assistance from the time individuals are identified as a potential participant in a program to the time they are in rolled as participants
  • Review and screen the provider application and relevant documentation accompanying the application
  • Initiate the development of individual service plan and obtain his department approval
  • Assist with developing relationships with community-based organizations, advocates and stakeholders to gather feedback on improving the application process and removing barriers to enrolling and waiver programs
  • Contact providers to obtain missing or incomplete information from the provider application
  • Work with Site Visit Field Staff to collect and verify results from site visits

Education and Experience:

  • A minimum of one year experience in public or private social work and a Bachelor’s Degree
  • Two years of case work experience including one year of experience performing assessments of client’s functional ability to determine the need for institutional or community-based services

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.