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Engineering Application Manager
A Global Leader in Laser Technology and Additive Manufacturing Service in North America has an immediate need for an Application Engineering Manager leading North American Service Technology. This role will be directing all functions within the Technical Service group, specifically: technical service, incl. maintenance, repairs and installations, operational processes, performance and development.
BS in Engineering.. Extensive technical training and managerial training is required.
knowledge in After-Sales or Customer Service function in laser industry, industrial product, or capital equipment business. Experience in manufacturing industries, e.g. automotive (Tier 1 or OEM), aerospace, medical or semiconductor is preferred. Minimum of five years of such experience is required.
Five years of previous management experience with demonstrated success in organizational and individual development (employees, managers) required. Experience in performing in or managing field service preferred. Previous Project Management Experience required.
Ability to work with and develop business processes and leading through goals and financial indicators required..
Ability to train and develop managers and employees is required. Ability to motivate, support and work with employees in demanding and high stress situations is a must.
Microsoft Office; Word, Outlook, Excel, and PowerPoint. Experience with SAP and CRM systems
endevis, LLC. and all companies represented are Equal Opportunity Employers and do not discriminate against any employee or applicant for employment because of age, race, color, sex, religion, national origin, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.