Engineer I - Professional Services
Job Category
IT
IT
Location
Torrance, CA
Torrance, CA
Salary Range
$50,000.00 - $60,000.00
$50,000.00 - $60,000.00
[Job Responsibilities]
[Qualifications]
- Configure internal-office server, PC, network, telephony hardware, and software for customers
- Perform on-site installation of server, PC, network, telephony hardware, and software for customers
- Perform troubleshooting for remote & on-site server, PC, network, telephony hardware, and software for customers.
- Provide support for server, PC, network, telephony hardware, and software administration to customers
- Perform installation and troubleshooting at (Required business trip.)
- Compose and issue work records and project records of installation and configuration for each customer.
- Report and archive actual solution and countermeasure of troubleshooting for future reference.
- Report the status of each project and troubleshooting progress to your team/project leader.
- Perform product research and market trend analysis as requested by your team leader
- Draft proposal and/or quotation for customers as requested by your team leader
- Control projects, vendors and sub-contractors for delivery and completion of projects on time.
[Qualifications]
Maintain the following latest standards of technologies to provide appropriate IT-solutions which meets the customer’s requirement.
- Microsoft, Citirx, VMware and other major software vendor's product.
- Cisco, Fortinet, Palo Alto and other major network vendor's devices.
- Unix/Linux, Windows server operation and maintenance.
- Security software and solutions for servers and PCs.
- Local and Wide Area Network technologies
- Virtualization and storage technologies.