Employee Navigator Specialist

Employee Navigator Specialist

Location: Fully Remote (Eastern or Central Time Zone Required)
Salary: $70,000 – $80,000 Base Salary

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About the Role

We are seeking a senior-level Employee Navigator Specialist to support and manage approximately 40–50 active groups within a fast-paced benefits environment.

This is a technical, execution-focused position. The role centers on platform accuracy, system configuration, integrations, and reporting support — not benefits strategy or advisory services.

The ideal candidate is a confident Employee Navigator operator who thrives in high-volume settings, works independently, and understands the urgency and precision required in benefits administration.

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Key Responsibilities

Group Management

• Maintain and support 40–50 active Employee Navigator groups

• Process eligibility updates, adds/terms, renewals, and plan changes

• Troubleshoot platform issues and maintain accurate system data

• Ensure ongoing data integrity and operational efficiency

New Group Implementation

• Build new employer groups end-to-end within Employee Navigator

• Configure plans, classes, rates, eligibility structures, and workflows

• Support onboarding and enrollment launches

ICHRA & Platform Integrations

• Configure and support ICHRA plan structures within Employee Navigator

• Navigate integrated systems and customized workflow environments

• Ensure accurate data flow across platforms

ACA Reporting Support

• Run 1094/1095 reports

• Identify discrepancies and coordinate necessary corrections

• Partner with internal compliance team for final oversight

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Qualifications and Skills

Required

• Advanced Employee Navigator experience (full lifecycle: build + maintenance)

• Experience managing 40+ groups simultaneously

• Direct ICHRA configuration knowledge

• Platform integration experience

• Strong familiarity with ACA reporting processes

• Background in a brokerage, agency, or TPA environment

Preferred

• Experience in high-volume benefits operations

• Strong organizational skills under deadline pressure

• Clear, direct communication style

• Independent problem-solving ability

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Why Join Us?

• High-impact position supporting a growing organization with strong visibility across operations, service, and compliance

• Opportunity to deepen expertise in benefits technology and integrations with an environment suited for experienced, accountable professionals

This is an excellent opportunity for a seasoned Employee Navigator specialist who enjoys high-volume execution and wants to play a critical role in operational success.