As the new world of work sets in, Surgo offers you an opportunity to work from home, for a company that respects your freedom of opinion; a team dynamic of empathy as well as support and ample growth within the organisation. Do you think you have what it takes? Become a SURGONIAN today and join our dynamic team!
About the position:
- Maintain a positive, empathetic and professional attitude toward customers
- Respond promptly to customer inquiries
- Omni channel Communication
- Acknowledge and resolve customer complaints
- Ensure customer satisfaction and provide professional customer support
- Resolve customer queries via phone, chat and email
- Excellent problem solving skills
- Conflict resolution skills
- Tech savvy or interested in Tech
- Team player
- Able to think on your feet
- Excellent interpersonal skills
- Fluent in Dutch and English (Written and Verbal)
- National senior certificate
- 1 to 2 years of customer service experience
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201911 subject heading or email body.
Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position.
We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again.
Should you require any additional information give us a call on 021 012 5566.