Salary Range:$50,000.00 - $60,000.00

Position Id:

Position Responsibilities:
Reporting to the President of a family owned livestock.

The Dispatcher is responsible for monitoring and dispatching 26 drivers. Advocate for drivers and works to manage driver utilization, service levels and quality-of-life. May occasionally receive calls on nights and weekends. Evaluates the driver performance & supervises fleet during shift. Reports service failures and/or performance issues by drivers in a professional and timely manner. Assists drivers and coach on fuel network if fuel needed out of network. Responds to AT&T messages and emails within 15 minutes. Complies with current and documented processes, policies and procedures. Holds drivers accountable for given work assignments and follow through of dispatch. Understands and updates the current status of all drivers and their locations. Understands and has working knowledge for current hours of service guidelines and enforce compliance. Maintains honesty and integrity in all communications with drivers and fellow employees. Follows through with any suggested or required training by supervisor. Enters orders, plan, and dispatch drivers. Drug and alcohol free.

Background Required:
  • Dispatcher experience (2 yrs)
  • Prioritized drivers’ schedules
  • Dispatch support software (Keep tracking, Bombar)
  • Monitored driver daily logs
  • Metrics measurements (i.e. on time performance, exception management, route optimization)
  • Computer literate: Microsoft Office
  • Residence: Buffalo, NY
Background Preferred (but not required):
  • Tractor & trailer mechanical knowledge
  • Operations (i.e. Logistics, Warehouse)
  • Education: Bachelor’s degree (Business, transportation, or related)
Other Essential Abilities and Skills:
  • Excellent written and verbal communication
  • Emotional Intelligence
  • Hard working
  • Self-motivated
  • Results oriented
  • Multi-task in high volume situations
  • Exceptional organization skills

If you are interested in this opportunity but you’re not ready to apply, please email the Practice Leader provided below with your questions.

Practice Leader: Emily Weaver
Truckload & Dedicated

330.664.9400, ext.178

Click here to apply online