Director of eCommerce and Digital Strategy - Mooresville, NC

Who: A seasoned digital leader with 10+ years of experience in eCommerce, digital platforms, and omnichannel customer experience.

What: Drive digital strategy, mobile and web platform development, and customer engagement initiatives across enterprise-level environments.

When: Hiring immediately

Where: Mooresville, North Carolina

Why: Support ongoing digital transformation and scale innovation across high-impact customer channels.

Office Environment: Collaborative, agile-focused, and innovation-driven with cross-functional team interaction.

Salary: Competitive compensation including base, bonus, and potential long-term incentives.

Position Overview:

We are seeking a strategic Director of eCommerce and Digital Strategy to lead the execution of digital initiatives across eCommerce, mobile, and customer experience platforms. This leader will play a critical role in enhancing digital engagement, loyalty, and revenue while partnering across teams to bring innovative digital solutions to life.

Key Responsibilities:

● Lead the development and optimization of digital strategies across mobile and eCommerce channels

● Collaborate with cross-functional teams to drive digital innovation and customer experience improvements

● Incorporate emerging technologies like AR and machine learning into product roadmaps

● Partner with tech leaders such as Apple, Google, and Verizon to scale capabilities

● Manage agile teams in the delivery of high-impact digital solutions

● Align digital initiatives with business KPIs and long-term growth objectives

Qualifications:

● 10+ years of experience in digital leadership, eCommerce, or digital transformation roles

● Strong track record in driving mobile commerce, loyalty programs, and digital engagement

● Deep experience with Agile/Scrum methodologies and product lifecycle management

● Technical proficiency in eCommerce platforms, CMS, and monetization models

● Success working in matrixed organizations and cross-functional leadership

● Strategic mindset with ability to execute across both vision and detail

Details