Client Summary:

• Delivers services to address Health-Related Social Needs (HRSNs) for high-risk individuals with complex unmet medical and social needs.
• Re-engages members who have become disconnected from primary care and helps guide them back into the healthcare system.
• Partners with health plans and risk-bearing provider organizations to locate, engage, and care for these populations.
• Uses in-person, community-based teams to navigate healthcare providers and social service resources.
• Simultaneously improves member outcomes while reducing avoidable utilization and total cost of care.

Position Responsibilities:

• Design and implement member-focused workflows that improve outcomes, ensure compliance, and align with contract requirements
• Lead cross-functional initiatives to improve efficiency, drive cost savings, and manage new client implementations end-to-end
• Identify and optimize processes to enhance operational performance, care quality, and overall experience
• Develop and support training programs to ensure adoption of new processes and foster continuous improvement
• Leverage data to drive decision-making, improve performance, and align strategies with organizational goals

Experience & Skills:
Required Experience and Qualifications:

• Bachelor’s or Master’s degree in Healthcare Administration, Public Health, Business Administration, or a related field.
• 5+ years of experience in healthcare management, project management, or a similar role focused on strategic initiatives and cost-reduction in healthcare settings.
• Proven ability to align strategic efforts with organizational values.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights and decisions.
• Excellent communication, interpersonal, and collaboration skills.
• A curious nature and relentless drive for excellence
• Experience with healthcare IT systems, Electronic Health Records (EHR), Project Management Workflow systems, etc.
• Experience with California Medi-Cal health plans and CalAIM Housing requirements
• Familiarity with Salesforce, housing documentation systems, and health plan portals.
• Strong data and reporting skills with experience tracking KPIs and performance metrics.

Compensation $150k-$175k, Health Insurance, 401k, Paid Vacation