Director of Patient Financial Services (PFS)

Knoxville, TN Full-Time Regular $105,000.00 - $170,000.00

An established, growing non-profit acute care hospital is seeking an experienced Director of Patient Financial Services (PFS) to join its revenue cycle team.

Opportunity Highlights

  • Competitive compensation up to $170,000
  • Annual leadership bonus
  • Relocation assistance
  • Executive-level visibility
  • Lead organizational performance improvement initiatives
  • Epic EHR implementation planned

You'll Be Responsible For

  • Leading Patient Financial Services operations
  • Billing, collections, patient accounting, insurance follow-up, and denials management
  • Improving cash collections and revenue cycle performance
  • Developing department leaders and strengthening employee engagement
  • Driving KPI performance and operational excellence

Qualifications

  • Bachelor's degree is required
  • Current or recent experience utilizing Epic in an acute care hospital is required
  • Progressive acute care hospital Revenue Cycle leadership experience
  • Strong background in hospital billing, collections, reimbursement, and denials
  • Proven leadership and change management experience
For immediate and confidential consideration, please submit your resume via the link.

Contact Information

Jill Jarufe jill@np-hc.com (972) 318-9803

Please submit your most recent resume and application prior to contacting a member of our team for additional details about the specific position you are interested in.